Independent Audit Lead

2 days ago


Vadodara, Gujarat, India beBeeQuality Full time ₹ 15,00,000 - ₹ 18,00,000
Job Description

We are seeking an experienced Quality Assurance Team Manager to lead and manage a team of Quality Assurance analysts. The successful candidate will oversee quality assurance activities across key underwriting back-office processes, ensuring accuracy, consistency, and completeness of audit findings.

The role involves managing the team's workflow, monitoring productivity, and collaborating with stakeholders across geographies to identify root causes and recommend corrective/preventive actions.

Responsibilities:
  • Manage the team of Quality Assurance analysts performing independent QA audits on underwriting work done by BPO partners.
  • Oversee quality assurance activities across key underwriting back-office processes.
  • Act as a quality gatekeeper, ensuring accuracy, consistency, and completeness of audit findings for complex underwriting cases.
  • Monitor team productivity, manage audit sampling volumes, and ensure timely completion of reviews and continuous capability development.
Requirements & Qualifications

The ideal candidate will possess a Bachelor's degree, preferably in a relevant field, and have 10-12 years of experience in P&C industry operations, including 4 years overseeing QA function and managing high-performing teams.

  • Proven expertise in underwriting processes for different geography regions (UK, Europe, MENA & APAC) and business lines.
  • Familiarity with vendor governance and multi-tier QA environments.
  • Exposure to global quality standards and reporting tools (e.g., Excel, Power BI).
Key Skills

The successful candidate will possess excellent knowledge of underwriting processes, policy documentation, and insurance regulatory compliance, as well as strong analytical skills, attention to detail, and ability to drive root cause analysis and process improvements.

  • Excellent understanding of QA methodologies, audit frameworks, and compliance protocols.
  • Proficient in MS Excel, PowerPoint, and QA tools/systems.
  • Effective communicator with ability to present insights clearly and influence change.

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