Support Client Experience Representative

6 days ago


Aurangabad, Maharashtra, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 12,00,000

US Voice Support Specialist

We are seeking experienced professionals to support our US-based clients.

Key Responsibilities:

  • Handle inbound and outbound customer calls from US clients with professionalism.
  • Resolve queries related to products, services, billing, or technical issues efficiently.
  • Maintain accurate records of customer interactions and follow-up actions.
  • Ensure high levels of customer satisfaction through prompt and efficient service.
  • Adhere to process workflows, scripts, and quality standards.

Requirements:

  • Graduate in any stream.
  • 2–4 years of experience in US voice process/customer support.
  • Excellent verbal communication skills in English (mandatory).
  • Familiarity with CRM tools and call center software.
  • Ability to work night shifts and meet performance metrics.

Preferred Attributes:

  • Problem-solving attitude with the ability to think on your feet.

This is a great opportunity to grow with us



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