Technical Support Specialist
2 days ago
As a Technical Support Specialist at Impetus Career Consultants, you will be working closely with our team to deliver high-quality support services for our clients. Your primary responsibility will be to ensure seamless communication between our technical teams and external stakeholders.
About Us
We are India's largest rural housing finance company, specializing in providing affordable home loans to underserved and economically weaker sections of society. With a strong presence across rural and semi-urban areas, we focus on empowering individuals to achieve homeownership by offering tailored financial solutions.
Key Responsibilities
- Manage Business Requirement Documents (BRDs) and ensure timely signoffs.
- Conduct and oversee User Acceptance Testing (UAT) processes.
- Ensure effective stakeholder management, providing clear documentation.
- Collaborate with internal teams and external stakeholders to address configuration requirements.
- Maintain comprehensive documentation and reports for all Fin One Neo configurations.
Required Skills
- Strong experience in Fin One Neo or similar retail lending applications.
- Proficient in documentation with excellent attention to detail.
- Effective communication and stakeholder management skills.
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