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Senior Credit Card Fraud Investigator

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Job Opportunity

Credit Card Fraud Specialist Vacancy

We are seeking a skilled professional to fill the position of Credit Card Fraud Specialist. This role involves investigating and analyzing credit card transactions, identifying fraudulent activities, and resolving disputes in a timely manner.

The ideal candidate will have experience in fraud management, dispute resolution, or related operational roles within the payments or banking industry. Strong analytical skills, attention to detail, and excellent communication skills are essential for this position.

Key Responsibilities:

  • Investigate and analyze credit card transactions to identify fraudulent activities.
  • Review transaction details, customer claims, and supporting documentation to validate disputes.
  • Collaborate with cross-functional teams to ensure seamless case resolution.
  • Identify patterns and trends in credit card fraud to recommend process improvements and mitigation strategies.
  • Provide detailed and accurate documentation of case outcomes.

Qualifications & Skills:

  • Bachelor's degree in any field.
  • Minimum 1-4 years of experience in fraud management, dispute resolution, or related operational roles.
  • Strong knowledge of payment processing systems and fraud detection methodologies.
  • Analytical mindset with ability to interpret complex data.
  • Excellent problem-solving skills and attention to detail.
  • Strong communication and interpersonal skills.

Preferred Qualifications:

  • Certification in fraud prevention or risk management.
  • Experience with chargeback processing and dispute lifecycle management.

About Us:

We are a leading company in the payments industry, committed to providing innovative solutions to our customers. Our team is passionate about delivering exceptional results and building long-term relationships.

Contact Information:

Please submit your application with your resume and cover letter to [insert contact information]. We look forward to hearing from you