Support Professional

3 days ago


Thiruvananthapuram, Kerala, India beBeeCareer Full time ₹ 21,400 - ₹ 3,24,000
Technical Support Specialist

This role involves providing technical assistance to end-users across various departments. As a key member of our support team, you will be responsible for troubleshooting and resolving issues related to desktops, laptops, and peripherals.

Key Responsibilities:

  • Provide first-level technical support for desktops, laptops, and peripherals
  • Troubleshoot and resolve issues related to Microsoft Outlook, including email configuration, sync issues, PST management, etc.
  • Install, configure, and maintain Windows OS and basic software applications
  • Use ticketing tools to log, track, and close IT support tickets as per SLA
  • Perform system upgrades, patches, and hardware/software installations
  • Coordinate with other IT teams for escalations or network-related issues
  • Maintain asset records and ensure proper documentation of support tasks
  • Provide remote or onsite support to end-users across departments

Required Skills and Qualifications:

  • Strong hands-on experience with Outlook troubleshooting
  • Proficiency in Windows OS configuration & installation
  • Working knowledge of ticketing tools like ServiceNow, Remedy, or similar
  • Basic understanding of hardware and network troubleshooting
  • Good communication and interpersonal skills
  • Ability to handle and prioritize multiple tasks

Eligibility Criteria:

  • Graduation in any stream (B.A., B.Sc., B.Com., B.Tech, etc.)
  • Minimum 1.5 years of relevant desktop support experience
  • Immediate or short notice joiners preferred

Additional Information:

  • Must have strong problem-solving skills
  • Excellent time management and organizational skills

Benefits:

This is an excellent opportunity for individuals who are passionate about delivering exceptional customer service and are looking to grow their career in the IT sector.



  • Thiruvananthapuram, Kerala, India beBeeLuxury Full time ₹ 80,00,000 - ₹ 1,50,00,000

    Job DescriptionWe are seeking a highly skilled and experienced Professional to support the office of senior leaders in a prestigious role that combines executive assistance and lifestyle management. This individual will require a polished, service-oriented professional with a background in luxury hospitality or lifestyle management.The successful candidate...

  • HR Manager

    2 days ago


    Thiruvananthapuram, Kerala, India Professional Hospitality & Support Services Full time ₹ 2,50,000 - ₹ 3,00,000 per year

    We are seeking a dynamic and experienced HR Manager to lead and manage the human resources function of our facility management company. The ideal candidate will be responsible for overseeing recruitment, employee relations, training, compliance, and performance management while ensuring alignment with business goals and industry best practices. Key...


  • Thiruvananthapuram, Kerala, India beBeeAdministrative Full time

    Our organization is seeking a skilled Administrative Support Professional to manage the day-to-day operations of our office in Delhi.This role involves handling various administrative and clerical tasks, ensuring smooth and efficient office procedures.The ideal candidate will possess excellent communication skills, both written and verbal, as well as strong...


  • Thiruvananthapuram, Kerala, India beBeeCustomerSupport Full time ₹ 25,00,000 - ₹ 45,00,000

    Customer Support ExpertWe are seeking a highly skilled professional to join our team as a Customer Support Expert. This role involves providing exceptional customer service, resolving issues efficiently, and ensuring customer satisfaction.The ideal candidate will have excellent communication skills, be able to handle multiple inquiries simultaneously, and...


  • Thiruvananthapuram, Kerala, India beBeeCustomer Full time ₹ 5,00,000 - ₹ 8,00,000

    Job SummaryWe are seeking a highly skilled and organized Administrative Support Professional to join our team. In this role, you will be responsible for managing various administrative tasks and providing excellent customer service to students, parents, and visitors.Key ResponsibilitiesManage incoming and outgoing correspondence (emails, letters,...


  • Thiruvananthapuram, Kerala, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Title: Customer Service ExpertJob Summary:Our organization seeks a skilled customer service professional to deliver exceptional support to our clients. As a Customer Service Expert, you will be responsible for handling customer inquiries, resolving issues efficiently, and providing excellent communication skills.Key Responsibilities:Respond to customer...


  • Thiruvananthapuram, Kerala, India beBeeWarranty Full time ₹ 8,00,000 - ₹ 12,00,000

    Customer Service Excellence:We are seeking a skilled professional to provide top-notch customer support. The successful candidate will be responsible for delivering exceptional service, resolving complex issues related to vehicles, and ensuring high satisfaction levels.


  • Thiruvananthapuram, Kerala, India beBeeTechnical Full time ₹ 12,00,000 - ₹ 15,00,000

    Seeking a seasoned technical professional to provide level 3/4 support for our applications and infrastructure.Key Responsibilities:Deliver exceptional technical assistance to resolve complex issues using built-in browser tools and scripting languages.Collaborate with cross-functional teams to implement changes and improve services.Develop and maintain...


  • Thiruvananthapuram, Kerala, India beBeeResearch Full time ₹ 8,00,000 - ₹ 12,00,000

    Job Title: Chemical Research Support ProfessionalJob Description:As a Chemical R&D Lab Assistant, you will assist in various laboratory experiments and research activities related to hydrogen. Your primary responsibility will be to support senior researchers in daily lab operations.Key Responsibilities:Assist in conducting experiments, preparing samples, and...


  • Thiruvananthapuram, Kerala, India beBeeAdministration Full time ₹ 4,50,000 - ₹ 8,50,000

    Job Title: HR and Administration ManagerThis role is an exciting opportunity to join a dynamic team as a supporting member of the HR department, focusing on administration tasks.Duties:Supporting staff recruitment processes, including application handling, shortlisting, and scheduling interviewsMaintaining accurate and efficient HR databases with employee...