Program Management Position
4 weeks ago
**Program Manager - A Fulfilling Career Opportunity**
Nexus Jobs is seeking a highly motivated and customer-focused Program Manager to join our team at The Little Gym. As a Program Manager, you will be responsible for leading the operations of our centers, ensuring a safe, clean, and child-friendly environment for our members.
**Key Responsibilities:**
• Engage with parents and children through personal interaction, phone calls, and emails to ensure exceptional customer service.
• Teach high-quality classes as per the curriculum, maintaining accuracy and adhering to Little Gym standards.
• Conduct regular quality checks to maintain class quality and ensure compliance with Little Gym standards.
• Participate in marketing and promotional activities to generate leads and promote our services.
• Lead special events, such as Show Weeks, birthday parties, and field trips, to create memorable experiences for our members.
• Maintain accurate documentation, prepare reports, and ensure overall center operation efficiency.
**Requirements:**
• 0-2 years of experience in a customer-facing role.
• Strong interest in customer interactions and a passion for providing exceptional service.
• Proficiency in English and basic knowledge of MS Office.
• Ability to build rapport, inspire others, and effectively communicate with children and parents.
• Organized, self-motivated, and able to multitask with strong work ethic.
**Why Join Nexus Jobs?**
• Competitive compensation package.
• Comprehensive ongoing career training and development opportunities.
• Fun and high-energy work environment.
• Opportunities for career growth and advancement.
**Work Schedule:**
Monday to Friday, 10:00 AM to 7:00 PM.
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