Program Management Position

4 weeks ago


Bengaluru, Karnataka, India Nexus Jobs Full time

**Program Manager - A Fulfilling Career Opportunity**

Nexus Jobs is seeking a highly motivated and customer-focused Program Manager to join our team at The Little Gym. As a Program Manager, you will be responsible for leading the operations of our centers, ensuring a safe, clean, and child-friendly environment for our members.

**Key Responsibilities:**

• Engage with parents and children through personal interaction, phone calls, and emails to ensure exceptional customer service.

• Teach high-quality classes as per the curriculum, maintaining accuracy and adhering to Little Gym standards.

• Conduct regular quality checks to maintain class quality and ensure compliance with Little Gym standards.

• Participate in marketing and promotional activities to generate leads and promote our services.

• Lead special events, such as Show Weeks, birthday parties, and field trips, to create memorable experiences for our members.

• Maintain accurate documentation, prepare reports, and ensure overall center operation efficiency.

**Requirements:**

• 0-2 years of experience in a customer-facing role.

• Strong interest in customer interactions and a passion for providing exceptional service.

• Proficiency in English and basic knowledge of MS Office.

• Ability to build rapport, inspire others, and effectively communicate with children and parents.

• Organized, self-motivated, and able to multitask with strong work ethic.

**Why Join Nexus Jobs?**

• Competitive compensation package.

• Comprehensive ongoing career training and development opportunities.

• Fun and high-energy work environment.

• Opportunities for career growth and advancement.

**Work Schedule:**

Monday to Friday, 10:00 AM to 7:00 PM.



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