Digital Transformation Partner

1 day ago

Palakkad, Kerala, India beBeeOperations Full time ₹ 18,00,000 - ₹ 25,20,000

As a Partner Operations Specialist, you will play a pivotal role in driving business growth and transformation for our clients. This dynamic and challenging position requires strong organizational skills, excellent communication abilities, and a data-driven mindset.

About the Role
  • Certification Management: You will be responsible for maintaining and updating the list of active certifications, tracking progress toward certification goals, and providing support to team members in achieving requirements.
  • Help Desk Management: Your task will be to manage and triage help desk requests with clients, coordinate L2 and L3 escalations to ensure timely resolution.
  • Reporting & Insights: You will deliver accurate, timely reporting on Partner Center metrics and provide actionable insights to drive decision-making.
  • Outbound Referrals & Co-Sell Support: You will facilitate co-sell vs. partner-led motions, ensuring offer attachment to protect performance metrics.
  • Pipeline Identification & Attribution: You will identify opportunities eligible for PAL or POR attribution, ensure attribution requirements are captured and executed.
  • Execution & Collaboration: You will support preparation and execution of QBRs and EBCs.

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