Chat Support Professional

2 days ago


Kolkata, West Bengal, India Job World Full time
Job Description

We are seeking an experienced Chat Support Professional to join our team at Job World. As a key member of our customer support unit, you will be responsible for engaging with clients via chat, addressing their queries, and resolving issues in a timely and professional manner.

Key Responsibilities

* Provide exceptional support to clients via chat
* Resolve client issues and concerns in a timely and professional manner
* Maintain accurate records of client interactions
* Collaborate with internal teams to ensure seamless support delivery

Requirements

* Strong communication skills, both written and verbal
* Proficiency in using various software applications and tools
* Ability to work effectively in a fast-paced environment
* Prioritize tasks and manage multiple conversations simultaneously

What We Offer

* Competitive salary
* Opportunities for growth and development
* Dynamic work environment that values innovation and creativity

Why Join Us

At Job World, we believe in empowering our employees to grow professionally and personally. We offer a supportive work environment, opportunities for advancement, and a commitment to excellence that drives us forward. If you are passionate about delivering exceptional customer service and have the skills and expertise to match, we invite you to join our team as a Global Customer Engagement Expert.

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