Senior Solution Developer

1 week ago

Kurnool, Andhra Pradesh, India beBeeServiceNow Full time ₹ 15,00,000 - ₹ 20,00,000
Job Title: ServiceNow Architect

Job Summary:

You will engage with stakeholders to understand user stories and determine requirements. You will design solutions that remain close to out-of-box functionality as possible and collaborate with other ServiceNow administrators and developers to develop effectively.

Key Responsibilities:

  • Design solutions after analysis and hand them over to the development team for implementation.
  • Customize and develop ServiceNow applications and support rollout of new applications and modules.
  • Configure application UIs and workflows.
  • Demonstrate understanding of application modules including Incident, Problem, Change, Release, Asset, CMDB, Knowledge, and Self-service Portal.
  • Create custom reports and dashboards with supporting metrics and KPIs that adhere to best practices.
  • Be diligent in maintaining consistency in code alignment across instances and in clean code in update sets.
  • Proactively identify system deficiencies in the ServiceNow instances and provide solutions to remediate.

Essential Skills:

  • 6+ years of experience working in a design and development role for a ServiceNow Platform.
  • 2+ years of experience as a ServiceNow administrator.
  • Experience in transitioning technology from locally focused to centralized technology service organization.
  • Understanding of RESTful Web Service and APIs.
  • IT and Security management best practice (ITIL, COBIT, ISO standards).

Preferred Skill Sets:

  • Desired Certifications: ITIL Foundations Certification and ServiceNow Developer Certification(s)
  • Experience developing workflows and supporting service technology teams
  • Experience in developing solutions in JavaScript and GlideRecord.

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