
Sales Management Coordinator
24 hours ago
Role Overview:
- This role oversees daily vehicle movement, dispatch operations, pipeline invoicing, and ensures smooth logistics operations.
Key Responsibilities:
Vehicle Movement & Dispatch Coordination- Issue Delivery Orders (DO) and Delivery Instructions (DI) to drivers based on customer requirements.
- Ensure all checks (product, quantity, contract, vehicle details, transportation, safety) are completed before allowing vehicle entry.
- Supervise the loading process, ensuring compliance with Road Transport Office (RTO) loading capacity and generating dispatch documents (GST invoices, e-way bills).
- Handover all necessary dispatch documents (invoice, dispatch documents) to the driver.
- Receive pipeline reports from the process team and raise invoices based on these reports.
- Coordinate with the process team to resolve any queries related to pipeline reports.
- Send pipeline invoices to customers regularly and address any invoice-related issues.
- Collaborate with the marketing team to resolve material allocation, customer contract, pricing, credit limit, and priority dispatch queries.
- Communicate with customers, transporters, and drivers to resolve issues related to DO, LR, contracts, credit limits, safety, and vehicle/driver documents.
- Coordinate with the in-plant department to ensure stock availability for invoicing and prioritize loading based on marketing needs.
- Generate and maintain dispatch documents, including GST invoices, e-way bills, delivery challans, and commercial/export invoices.
- Maintain periodic reports (export statements, chlorine & hydrogen licenses, MEIS claims, ORM presentations) and ensure record-keeping compliance.
- Tally dispatches and stock records (duty-free exports, SEZ dispatches) with transaction registers and update stock in SAP.
- Handle documentation and correspondence with GST departments and other regulatory bodies.
- Participate in internal audits, ISO, and safety compliance training, and manage digital signature certificates for invoicing officers.
- Ensure compliance with safety regulations during vehicle gate-ins, including tanker inspections and safety audits.
- Conduct incident investigations and report to relevant stakeholders.
- Provide data for system integrations and participate in daily meetings for updates on logistics.
- Track and trace outbound vehicles, communicate deviations, and ensure safe transportation practices by conducting driver awareness training.
- Schedule export container pickups, coordinate with transporters, and follow up with Custom House Agents (CHA) for export documentation.
Requirements:
- Bachelor's degree and Certification in Supply Chain Management / Material Management preferable.
- Minimum 5 to 10 years experience in sales/logistic coordination.
- Strong knowledge of logistics operations, export documentation.
- Familiarity with GST laws, SAP software, and inventory management systems.
- Excellent organizational, communication, and coordination skills.
- Ability to handle high volumes of daily transactions (up to 200 vehicles per day).
- Knowledge of safety standards, ISO compliance, and audit processes a plus.
Performance Indicators:
- Smooth running of shift with safe process operation.
- Work performance.
- Team Work & Relationship.
- Attitude towards Work.
- Initiative.
- Discipline & safety, health & environment consciousness.
Competencies:
Agile Towards Change and Innovation, PL1.
Builds a Performance & Development Culture , PL1.
Builds Partnership with Stakeholders, PL1.
Executes Efficiently , PL1.
Focused on Achieving Results, PL1.
Thinks Strategically and Acts Decisively, PL1.
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