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Care Coordinator

3 weeks ago

Kozhikode, Kerala, India beBeePatientCounsellor Full time ₹ 8,00,000 - ₹ 15,00,000

As a skilled professional, you will play a vital role in providing compassionate care to patients and their families. Our organization strives to enhance healthcare delivery through innovation and research.

Key Responsibilities:
  • Counsel patients regarding treatment procedures, packages, financials, and post-treatment care.
  • Handle patient inquiries and convert them into registrations/bookings.
  • Explain treatment options and facilities in a clear and empathetic manner.
  • Maintain follow-ups with patients to ensure timely decision-making and admissions.
  • Collaborate with medical staff and other departments for seamless patient coordination.
  • Achieve monthly counselling and conversion targets set by management.
  • Maintain accurate patient records, counselling reports, and feedback for continuous improvement.
  • Support marketing activities to enhance patient awareness.
Requirements:
  • Bachelor's degree in any field (Healthcare or Management preferred).
  • Proven experience in sales, customer service, or patient counselling (healthcare background preferred).
  • Strong communication, persuasion, and interpersonal skills.
  • Target-driven with a positive and empathetic attitude.
  • Proficiency in Microsoft Office and hospital management software (preferred).