ServiceNow Strategic Portfolio Manager

3 hours ago

Mangalore, Karnataka, India beBeeServiceNow Full time ₹ 20,00,000 - ₹ 25,00,000
Job Title

We are seeking a seasoned ServiceNow expert to join our team. The ideal candidate will possess in-depth knowledge of Strategic Portfolio Management (SPM) and the ability to design, configure, and support end-to-end solutions.

This role involves working on solution design, development, integrations, automations, upgrades, and platform stability to ensure seamless delivery of SPM capabilities.

  • Act as a ServiceNow administrator with strong SPM experience.
  • Develop hands-on expertise in SPM modules: Demand, Project, Portfolio, Resource Management, Project Workspace, Financial Planner Workspace.
  • Conduct requirements gathering and solution design.
  • Perform impact assessments on new solutions and SPM enhancements.
  • Configure scripts, catalog forms, and workflows.
  • Carry out system integration testing, unit testing, and UAT support.
  • Manage code reviews, migrations, and production rollouts.
  • Troubleshoot integration issues between ServiceNow and partner systems.
  • Implement automations using Custom APIs and IntegrationHub.
  • Handle platform upgrades, patching, incident fixes, and request fulfillment.
  • Perform daily health checks and resolve performance issues.
  • Collaborate with ServiceNow product teams for issue resolution and defect fixes.
Required Skills and Qualifications

Required skills:

  • Minimum 3 years of relevant ServiceNow SPM experience.
  • Strong understanding of SPM Product Suite and its integrations.
  • Proficiency in ServiceNow platform administration.
  • Knowledge of JavaScript, Glide API, Flow Designer, IntegrationHub.
  • Experience in testing, rollout planning, and production support.
  • Ability to troubleshoot, optimize performance, and automate tasks.

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