Senior Order Management Specialist

4 days ago

Erode, Tamil Nadu, India beBeeProjectExecution Full time ₹ 8,00,000 - ₹ 12,00,000
Job Description:">

Seeking a proactive professional to oversee the entire sales order lifecycle from receipt to execution. The ideal candidate will possess excellent written and verbal communication skills, strong letter drafting skills, and proficiency in Hindi for spoken communication.

">Key Responsibilities:
  • ">
  • Manage customer orders by receiving and processing them in the ERP system, verifying accuracy of pricing, delivery terms, product codes, taxes, and schedules, and coordinating with production, planning, and inventory for timely execution.">
  • Maintain organized documentation for orders, contracts, and dispatches, and coordinate with design/engineering teams to collect and submit technical documents (e.g., drawings, datasheets, QAPs).">
  • Draft professional letters and emails for customer correspondence, clarifications, time extension requests, contract amendments, and follow-ups, ensuring high standards in written communication—clear, concise, and grammatically correct.">
  • Communicate order status, delays, and delivery schedules to clients in both English and Hindi, and follow up with customers for receivables and pending payments as per commercial terms.">
">Required Qualifications:">

The successful candidate will hold a Bachelor's degree in Engineering or Commerce, have 3–7 years of relevant experience in sales order processing/documentation in a manufacturing or industrial environment, and be proficient in ERP systems such as SAP, Oracle, or equivalent, along with good Excel/Word skills.

">Additional Details:

The successful applicant will be willing to travel for customer meetings, dispatch follow-ups, or project-related coordination as needed.

">

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