Technical Support Engineer

2 weeks ago


Bengaluru, Karnataka, India beBeeCustomerCentricity Full time ₹ 15,50,000 - ₹ 24,80,000

Join a dynamic team and take the first step towards a rewarding career in IT support.

We are seeking a skilled Technical Support Engineer to join our Cloud Services department. As a key member of our team, you will play a vital role in providing technical assistance to our customers, ensuring they receive high-quality support and resolution to their issues.

  • Praesa Cloud Technologies
  • Linux-based Environments
  • Troubleshooting
  • Best Practices
  • Configurations
  • Fault Isolation
  • Root Cause Analysis

In this role, you will be responsible for managing support cases, performing troubleshooting, and providing configurations to customers in Linux-based environments. You will also be required to publish technical documentation to assist customers and improve operational efficiency.

The ideal candidate will possess excellent communication skills, with the ability to detail complex technical issues to both non-technical and technical professionals. Additionally, you will have a strong analytical mindset, with the ability to isolate faults and determine root causes.

This is an exciting opportunity to join a fast-paced environment and work on cutting-edge technologies. If you are passionate about delivering exceptional customer service and have a keen interest in technology, we encourage you to apply.

About the Role

This is a full-time position that requires occasional travel to customer sites and participation in an infrequent weekend on-call rotation.

What We Offer

As a Technical Support Engineer at [removed company name], you can expect:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The chance to work with a range of innovative technologies


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