Technical support engineer
17 hours ago
We are looking for a Tier 3 Support Engineer to join our global Harmony SASE support team at Check Point.If you have a passion for problem-solving, technical excellence, and ownership of complex technical issues, we want to hear from you This role requires a proactive and customer-focused approach, ensuring continuous improvement and high-quality technical support.Major ResponsibilitiesTake full ownership of technical issues for Harmony SASE customers, including troubleshooting, root cause analysis, resolution, and communication.Lead internal escalations, working closely with Customer Success, Sales, and R&D teams.Debug software-related issues, including analyzing logs, troubleshooting deployments, and working with R&D to resolve complex technical problems.Utilize scripting (Python/Bash) to automate troubleshooting, log analysis, and improve operational efficiency.Work with Linux, networking, VPNs, and cloud environments to support customers effectively.Create internal knowledge base (KB) articles to enhance troubleshooting efficiency and knowledge sharing.Provide product feedback and technical insights to internal teams.Mentor and support junior engineers, fostering their technical growth and enhancing team collaboration.Manage support-related projects, including training programs and release readiness initiatives.Desired Background5+ years of experience in B2 B Saa S technical support at a Tier 3 level (or a similar role) for international customers – mustStrong expertise in network protocols, VPNs, and troubleshooting – mustExperience with software debugging, log analysis, and scripting (Python/Bash) – mustExcellent communication skills and ability to work in a fast-paced, team-oriented environment – mustExperience with Linux, Saa S environments, cloud environments, and networking technologies – strong advantageFamiliarity with IPsec protocols, VPN tunnels, Wireshark, and BGP – advantageHighly customer-oriented, with a focus on customer satisfaction beyond just technical resolutionSelf-motivated and capable of quickly learning new technologiesAbility to multi-task and work independently under pressure
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Technical Support Engineer
1 week ago
Bengaluru, Karnataka, India Mazumdar Shaw Medical Foundation Full time ₹ 6,00,000 - ₹ 12,00,000 per yearJob Vacancy: Technical Support Engineer (Electrical/Electronics/Biomedical)Location:Mazumdar Shaw Medical Foundation, BengaluruJob Type:Full-timeIndustry:Laboratory instruments / Engineering ServicesExperience:0–3 yearsSalary:Competitive and based on experienceShift:Day & Night Shift (rotational)About the Role:We are seeking a motivated and technically...
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Technical Support Engineer
1 week ago
Bengaluru, Karnataka, India iMerit Technology Full time US$ 90,000 - US$ 1,20,000 per yearThe Technical Support Engineer will be responsible for providing technical assistance, troubleshooting, and solutions to clients and internal teams. The role requires a strong technical background, excellent problem-solving skills, and the ability to communicate effectively with both technical and non-technical stakeholders.Responsibilities:Diagnose,...
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Technical Support Engineer
3 days ago
Bengaluru, Karnataka, India Quizizz Full timeWhat you'll do :- Troubleshoot, triage, and qualify technical cases before escalating to Engineering by assessing severity, business impact, and required expertise, and systematically organizing issues for efficient resolution.- Lead root cause investigations by gathering comprehensive diagnostics, obtaining relevant logs, and replicating reported bugs to...
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Technical Support Engineer
2 hours ago
Bengaluru, Karnataka, India NetApp, Inc. Full time ₹ 15,00,000 - ₹ 28,00,000 per yearJob Summary As a Technical Support Engineer you will provide technical support to customers, customer support personnel, and field support staff, focused on diagnosing, troubleshooting, repairing and debugging the NetApp AFF, FAS and Hybrid Cloud product lines. Support incidents can range from various hardware and/or software issues with NetApp storage...
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Technical Support Engineer
1 week ago
Bengaluru, Karnataka, India ClanX Full time US$ 80,000 - US$ 1,20,000 per yearTechnical Support Engineer to provide first-line technical assistance for enterprise customers using Portkey's AI Gateway and observability tools, combining strong coding skills with a customer-first mindset.Company detailsPortkey AI is building the next-gen AI infrastructure stack to support enterprises scaling their GenAI applications in...
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Technical Support Engineer
1 week ago
Bengaluru, Karnataka, India ClanX Full time ₹ 9,00,000 - ₹ 12,00,000 per yearTechnical Support Engineer to provide first-line technical assistance for enterprise customers using Portkey's AI Gateway and observability tools, combining strong coding skills with a customer-first mindset. Company details Portkey AI is building the next-gen AI infrastructure stack to support enterprises scaling their GenAI applications in production. ...
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Technical Support Engineer
6 days ago
Bengaluru, Karnataka, India Wayground (formerly Quizizz) Full timeWayground (formerly Quizizz) is one of the fastest-growing EdTech platforms in the world. Our team is on a mission to empower every educator to motivate every learner in the world. Our platform offers engaging and interactive quiz-based learning experiences and is used by more than 75 million people every month in over 180 countries, including 90% of U.S....
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Technical Support Engineer
1 week ago
Bengaluru, Karnataka, India Wayground (formerly Quizizz) Full timeWayground (formerly Quizizz) is one of the fastest-growing EdTech platforms in the world. Our team is on a mission to empower every educator to motivate every learner in the world. Our platform offers engaging and interactive quiz-based learning experiences and is used by more than 75 million people every month in over 180 countries, including 90% of U.S....
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Technical Support Engineer
18 hours ago
Bengaluru, Karnataka, India DEDIENNE AEROSPACE Full time ₹ 5,00,000 - ₹ 8,00,000 per year////// BACKROUNDIn a context of strong development, DEDIENNE AEROSPACE INDIA PVT LTD wishes to integrate very soon a Technical Support Engineer with experience in machining, sheet metal, fabrication, and welding to join our team.////// JOB DESCRIPTIONUnder the responsibility of Technical Support Engineer will be responsible for overseeing and optimizing...
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Technical Support Engineer
1 week ago
Bengaluru, Karnataka, India Coders Brain Technology Private Limited Full timeWe are looking for a proactive and highly communicative Tech Support / Platform Support Engineer lead to join our team. The ideal candidate will have hands-on experience in technical support across platforms, strong analytical skills, and the ability to troubleshoot issues effectively. Familiarity with JavaScript or related tech stacks will be a strong...
