International Client Manager

2 days ago

Kolkata, West Bengal, India beBeeDevelopment Full time ₹ 1,04,000 - ₹ 1,30,878
Business Development Professional

Key Skills and Responsibilities:

  1. Client Relationship Management: Foster strong, long-term relationships with clients through exceptional interpersonal skills.
  2. Communication: Clearly convey complex concepts to various stakeholders via verbal and written communication channels.
  3. Sales and Negotiation Skills: Achieve sales targets by leveraging negotiation tactics and meeting client needs effectively.
  4. Financial Acumen: Demonstrate in-depth knowledge of banking products, services, and financial markets to provide sound financial advice.
  5. Problem-Solving Abilities: Analyze financial statements, identify challenges, and develop solutions to meet customer needs.

Job Summary:

  • Acquire new customers by converting referral leads from existing clients, NRI brokers, stock brokers, expats, and shipping companies.
  • Collaborate closely with the Branch Banking team to grow the NR business within assigned geographies.
  • Provide tailored financial solutions to NRI customers while maintaining high service standards.
  • Develop and maintain comprehensive customer profiles, including risk assessments, demographics, and assets held in the bank.
  • Engage with existing customers through regular mailers and phone calls, sharing insights on market fluctuations and product offerings.
  • Enrich customer relationships and increase wallet share through targeted engagement activities.
  • Cross-sell Bank products and third-party investment products to deepen existing relationships.
  • Monitor account inflows and outflows, tracking NRI visits to India and identifying potential customers for tailored products.
  • Achieve monthly targets as set by the organization.
  • Record and track all engagement activities through the CRM system.
  • Ensure compliance with KYC/SEBI rules, regulations, and legislation governing the Bank.
  • Coach and lead the NR Business team on the latest products and processes, conducting training sessions for Branch Teams and RMs.
  • Maintain regular interaction with central teams to build a strong customer proposition.
  • Collaborate with Sales teams and other channels to achieve targeted growth.

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