Healthcare Virtual Support Specialist

5 days ago

Thane Nashik, India beBeePatientSupport Full time US$ 40,000 - US$ 80,000
Healthcare Virtual Support Specialist

We are seeking a highly skilled and compassionate Healthcare Virtual Support Specialist to join our team. In this role, you will provide exceptional patient support through various communication channels, including phone, email, and digital messaging.

Responsibilities:
  • Patient Communication: Answer incoming calls from patients, providing courteous and professional assistance with healthcare-related inquiries.
  • Multichannel Response: Respond to emails and other forms of digital communication from patients, ensuring timely and appropriate assistance is provided.
  • Appointment Management: Schedule and manage appointments for patients with various healthcare providers, ensuring accuracy and optimal scheduling.
  • Service Coordination: Coordinate with healthcare providers to ensure prompt, effective, and high-quality delivery of healthcare services to patients.
  • Guidance & Support: Offer comprehensive guidance and support to patients on diverse healthcare-related issues.
  • Record Keeping: Manage and maintain accurate patient records and databases.
  • Compliance & Privacy: Adhere to industry regulations and guidelines pertaining to patient privacy and confidentiality.
  • Team Collaboration: Collaborate effectively with other team members to deliver high-quality customer service.
Required Skills:
  • Verbal Communication: Excellent verbal communication skills for answering incoming calls and providing assistance.
  • Written Communication: Strong written communication skills for responding to emails and other digital communications.
  • Scheduling: Proficiency in scheduling appointments and coordinating with multiple parties.
  • Clinical Knowledge: Ability to provide guidance and support on healthcare-related inquiries.
  • Database Management: Experience in managing and maintaining patient records and databases.
  • Regulatory Compliance: Understanding and adherence to patient privacy and confidentiality regulations.
  • Collaboration: Strong collaboration skills for working within a team.
  • Performance Metrics: Ability to meet performance metrics in a call center or virtual support environment.

  • Support Expert for Virtualized Desktop Environments

    1 day ago

    Nashik, Maharashtra, India beBeeVirtualDesktop Full time ₹ 90,00,000 - ₹ 1,20,00,000

    Job Title:Virtual Desktop SpecialistOverview:We are seeking a skilled and experienced Virtual Desktop Specialist to join our team. This individual will be responsible for providing Level 1–3 support for Horizon VDI user issues, maintaining golden images, deploying new desktop pools, and working with application teams to ensure seamless virtual desktop...

  • Healthcare Customer Support Specialist

    2 days ago

    Mumbai City, Thane, Mumbai, India beBeeHealthcare Full time ₹ 3,84,000 - ₹ 4,80,000

    Customer Service Role for Healthcare IndustryWe are seeking experienced professionals to fill a customer service position in the healthcare industry. This is an exciting opportunity for candidates with strong communication skills and prior international BPO experience.Work on inbound and outbound calls for healthcare customers in the US, providing support...

  • Healthcare Transformation Specialist

    5 hours ago

    Nashik, Maharashtra, India beBeeTransformation Full time US$ 12,00,000 - US$ 15,00,000

    Healthcare Transformation Specialist - Global HealthAbout the RoleThis is a critical position in our company, requiring an individual with expertise in healthcare transformation and global health initiatives. The successful candidate will lead our efforts to unlock high-impact opportunities in emerging markets, focusing on India, Southeast Asia, and...

  • Senior Healthcare Integration Specialist

    5 hours ago

    Nashik, Maharashtra, India beBeeInterface Full time ₹ 90,00,000 - ₹ 1,20,00,000

    Healthcare Interface Developer About UsWe empower healthcare delivery for clinicians, medical groups, and health systems. Our solutions support healthcare providers through every function of the patient visit.Combining pragmatic technology and dedicated experts, our interfaces enable stronger, financially sustainable enterprises in healthcare.We have a...

  • Graphic Designer

    2 days ago

    Thane, India G Virtual Solutions Full time

    **Job Title**: Graphic Designer **Location**: Onsite, G Virtual Solutions, Belpur CBD, Navi Mumbai **Salary**: ₹20,000 - ₹25,000 INR per month **About G Virtual Solutions**: G Virtual Solutions is a vibrant, innovative company based in Navi Mumbai, dedicated to crafting visuals that resonate with our audience. We’re on the lookout for a skilled...

  • Workday Support Specialist

    2 days ago

    Nashik, Maharashtra, India beBeeWorkday Full time ₹ 79,02,200 - ₹ 1,09,33,300

    Job DescriptionAbout UsWe are seeking a seasoned Workday Support Specialist to provide top-notch functional and technical support for our clients' Workday platform.This role involves managing day-to-day support requests, ensuring system stability, and driving continuous improvement initiatives across HR, Payroll, Finance, or other Workday modules in...

  • Healthcare Credentialing Administrator

    1 day ago

    Nashik, Maharashtra, India beBeeCredentialing Full time ₹ 9,15,150 - ₹ 13,69,755

    US Healthcare Provider Credentialing SpecialistForta aims to deliver the best possible healthcare outcomes with unparalleled convenience.Our company is enhancing the future of Applied Behavior Analysis (ABA) by developing software and predictive algorithms that empower clinicians to work more efficiently.This role entails managing contracting and...

  • Senior System Administrator

    4 days ago

    Nashik, Maharashtra, India beBeeVirtualization Full time ₹ 80,00,000 - ₹ 1,20,00,000

    System AdministratorKey Responsibilities:Install and maintain virtualization environments to ensure optimal performance and minimal downtime.Troubleshoot complex technical issues related to OpenShift Virtualization, applying problem-solving skills to resolve issues efficiently.Collaborate with IT teams to develop and implement IT processes, including...

  • Expert Healthcare Consultant

    1 day ago

    Nashik, Maharashtra, India beBeeHealthcare Full time ₹ 80,00,000 - ₹ 1,50,00,000

    Healthcare Consultant Role SummaryAbout This OpportunityWe are seeking an experienced healthcare consultant to join our team. The ideal candidate will have a strong background in healthcare regulation and compliance, with expertise in HIPAA, CMS, NCQA, and state-specific regulations.Key ResponsibilitiesGather and analyze business requirements related to...

  • Healthcare Professional

    3 days ago

    Nashik, Maharashtra, India beBeeNursing Full time ₹ 80,00,000 - ₹ 1,20,00,000

    Job Description:Role OverviewThe healthcare professional will be responsible for delivering high-quality patient care, conducting thorough assessments, and administering medications as prescribed by licensed healthcare providers.Key Responsibilities:Patient Care Services: Provide individualized patient care, conduct comprehensive assessments, and administer...