Senior System Support Specialist

17 hours ago

Guntur, Andhra Pradesh, India beBeeSystemAdministrator Full time ₹ 17,50,000 - ₹ 23,10,000

About our Supply Chain systems:

We strive to make complex projects simple, successful, and sustainable.

Our mission is to proactively solve problems, adapt, and grow to continuously serve our customers, communities, and each other.

We pride ourselves on providing best-in-class products, service, and capabilities across several industries.

As a system administrator with us, you will be part of a community of proud associates who operate with a shared purpose of building something meaningful.

Job Objective:

Ensure the stability, performance, and availability of our Supply Chain systems by providing proactive system administration, troubleshooting, and technical support.

This role bridges technology and operations by managing system configurations, monitoring performance, and resolving incidents while serving as the first point of contact for business users.

The objective is to maintain operational continuity, support business needs, and drive efficiency through reliable system management and responsive communication.

Duties and Responsibilities:

  • Provide end-to-end support for all Supply Chain solutions, ensuring continuous system availability and performance.
  • Serve as the immediate technical contact for all locations that use Supply Chain systems, handling calls and chats and documenting all interactions in a centralized platform.
  • Troubleshoot, resolve, and escalate issues and outages, collaborating with vendors, developers, and application administrators to determine root cause and long-term resolution.
  • Manage automation infrastructure for distribution centers, manufacturing distribution centers, and shipping hubs to ensure smooth and reliable operations.
  • Respond to system alerts and use monitoring tools to proactively identify and troubleshoot issues within Supply Chain systems.
  • Communicate technical information clearly and effectively to both technical and non-technical stakeholders.
  • Apply standardized procedures and best practices to achieve goals, meet deadlines, and ensure consistent service delivery.
  • Escalate and advance issues as necessary to ensure SLAs are met or exceeded.
  • Develop and maintain documentation for incidents, troubleshooting steps, and resolutions to support knowledge sharing and future problem prevention.
  • Support system upgrades, patches, testing, and deployments in partnership with IT, operations, and vendors.
  • Identify opportunities for process improvement and recommend enhancements that increase efficiency and reliability.

Required Skills and Qualifications:

  • Bachelor's degree in computer science, Information Technology, or a related field preferred.
  • An equivalent combination of education, training, and experience may be considered.
  • Minimum of 1-2 years of experience in systems administration, IT support, or a related role.
  • Familiarity with Warehouse Management Systems (WMS) or similar supply chain solutions is strongly preferred.
  • Familiarity with troubleshooting infrastructure and software systems in a fast-paced environment is a plus.
  • Basics understanding of supply chain systems and their interaction with broader business processes.
  • Familiarity with automation infrastructure in distribution and logistics environments.
  • Strong problem-solving and communication skills with the ability to translate technical details into user-friendly explanations.
  • Self-motivated and thorough, capable of balancing multiple priorities effectively.
  • Regular and reliable attendance.

  • IT Systems Support Specialist

    17 hours ago

    Guntur, Andhra Pradesh, India beBeeSoftware Full time ₹ 80,00,000 - ₹ 1,20,00,000

    Job Title: IT Systems Support SpecialistJob Overview: We are seeking an expert in information technology to manage and maintain our software systems.Key Responsibilities:Contribute to the development of front-end applications and backend microservices.Collaborate with cross-functional teams to research and evaluate new technical solutions.Work closely with...

  • Senior Infrastructure Specialist

    7 days ago

    Guntur, Andhra Pradesh, India beBeeInfrastructure Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Senior Infrastructure SpecialistWe are seeking a highly skilled Senior Infrastructure Specialist to join our team.About the RoleThe Senior Infrastructure Specialist will be responsible for ensuring the reliability, scalability, and performance of our mission-critical systems. This role requires collaboration with development and operations teams to design,...

  • Senior Technical Support Specialist

    1 week ago

    Guntur, Andhra Pradesh, India beBeeTechnical Full time ₹ 18,00,000 - ₹ 24,00,000

    Job Title: Senior Technical Support SpecialistWe are seeking an experienced IT professional to fill a key role in our organization.Responsibilities:Analyze and resolve complex technical issues, collaborating with cross-functional teams as needed.Ensure the stability and reliability of our software applications and integrations through expert-level...

  • Senior Technical Support Specialist

    4 days ago

    Guntur, Andhra Pradesh, India beBeeTechnical Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Job SummaryA seasoned expert in technical support and project leadership is required to drive successful implementation of solutions.Main ResponsibilitiesServe as the senior escalation point for advanced technical queries, ensuring resolution with urgency and precision.Lead root cause analysis efforts, collaborating with engineering and product teams to...

  • Technical Support Specialist

    5 days ago

    Guntur, Andhra Pradesh, India beBeeSenior Full time ₹ 7,00,000 - ₹ 10,00,000

    Grow your career as a Senior Technical Support Specialist.We are seeking a skilled and motivated individual to join our team in Hyderabad. As a Senior Technical Process Executive, you will be the first point of contact for customers seeking assistance with Microsoft Windows & O365 issues.Key Responsibilities:Provide fast, clear, and effective solutions...

  • ERP System Optimization Specialist

    17 hours ago

    Guntur, Andhra Pradesh, India beBeeOptimization Full time US$ 10,00,000 - US$ 25,00,000

    Job Title:ERP System Optimization SpecialistJob Description:Execute major ERP projects with Dynamics 365 finance, project accounting, and Time & Expense modules.Identify opportunities to optimize business processes and implement system improvements for optimal performance.Required Skills and Qualifications:Senior system analyst with expertise in Dynamics 365...

  • Senior ServiceNow Platform Specialist

    5 days ago

    Guntur, Andhra Pradesh, India beBeeServiceNow Full time ₹ 80,00,000 - ₹ 1,20,00,000

    Senior ServiceNow Platform SpecialistWe are seeking a seasoned expert in the ServiceNow platform to lead our team's digital transformation initiatives. As a senior-level professional, you will be responsible for leveraging your expertise in IT service management to drive process improvements and optimize system performance.

  • ServiceNow Support Specialist

    1 day ago

    Guntur, Andhra Pradesh, India beBeeSupport Full time US$ 73,100 - US$ 1,05,800

    ServiceNow Specialist RoleWe are seeking a highly skilled ServiceNow Specialist to join our team. As a key member of our IT operations, you will be responsible for providing top-notch technical support and ensuring the smooth operation of our ServiceNow environment.Troubleshoot and resolve complex issues related to the ServiceNow platformPerform routine...

  • Senior Database Specialist

    7 days ago

    Guntur, Andhra Pradesh, India beBeeDatabase Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    Job Title: Senior Database SpecialistWe are seeking a seasoned Database Administrator to join our team. The ideal candidate will have extensive experience in complex corporate IT infrastructure and senior database administration.The role is responsible for providing 24/7 production and development support for business critical applications and servers,...

  • Senior Technical Support Professional

    4 days ago

    Guntur, Andhra Pradesh, India beBeeCustomer Full time ₹ 1,04,000 - ₹ 1,30,878

    Technical Support SpecialistWe are seeking a highly skilled technical support specialist to join our team. The ideal candidate will provide exceptional technical support to customers, ensuring their satisfaction with our products and services.The role involves providing technical assistance via phone, email, and chat, as well as troubleshooting complex...