Digital Ecommerce Strategist

3 weeks ago


India True North Infotech Full time
Job Description:

We are seeking an experienced Digital Ecommerce Strategist to join our team at True North Infotech. As a key member of our ecommerce department, you will play a pivotal role in shaping the direction of our online shopping platform.

About the Role:

  • Develop and communicate the product vision, strategy, and roadmap in alignment with business goals and customer needs.
  • Analyze market trends, customer feedback, and competitor offerings to shape future product direction.
  • Work closely with cross-functional teams to ensure the timely and efficient development of new features and enhancements.

Key Responsibilities:

Product Strategy & Vision

Define and communicate the product vision, strategy, and roadmap in alignment with business goals and customer needs.

Analyze market trends, customer feedback, and competitor offerings to shape future product direction.

Develop a deep understanding of retail ecommerce best practices and emerging trends to ensure our platform remains competitive.

Product Development & Execution

Work closely with cross-functional teams (design, engineering, marketing, and operations) to ensure the timely and efficient development of new features and enhancements.

Create and prioritize user stories, ensuring they are well-defined with clear acceptance criteria.

Drive the product development lifecycle from ideation to launch, focusing on delivering high-quality, user-centric experiences.

Customer-Centric Focus

Regularly engage with customers, stakeholders, and data insights to understand pain points, preferences, and needs.

Leverage customer data, A/B testing, and usability studies to optimize the ecommerce experience and maximize conversion rates.

Continuously monitor product performance post-launch, identifying opportunities for improvement and iteration.

Collaboration & Stakeholder Management

Act as the primary point of contact for all product-related inquiries, maintaining strong communication with stakeholders across the organization.

Work closely with marketing, sales, and operations teams to align on product promotions, merchandising strategies, and operational requirements.

Analytics & Reporting

Use analytics tools (e.g., Google Analytics, Adobe Analytics) to track key performance indicators (KPIs) and ensure that product goals are being met.

Report on the success of features, user adoption, and overall ecommerce performance, providing recommendations for optimization.

What We Offer:

$120,000 - $150,000 per annum, depending on experience.



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