
Healthcare Product and Sales Specialist
23 hours ago
The position of Senior Product and Sales Expert involves bridging the gap between sales, product, and demo engineering. The role requires designing realistic demo scenarios, defining business outcomes, and representing the user perspective.
This expert ensures that all demos align to practical workflows by working closely with the Demo COE, Product, and Infra teams. The work is limited to application development and does not involve handling or processing sensitive health information.
Key Responsibilities:
- Author, document, and maintain detailed demo scenarios, scripts, and storyboards tailored to workflows (claims, enrollment, eligibility, pharmacy, provider).
- Curate and validate synthetic demo data.
- Collaborate with engineers to ensure all scenarios reflect actual product capabilities and value.
- Define talk tracks, metrics for demo success, and acceptance criteria.
- Lead or co-lead client demos, gathering feedback, and iterating scenarios/templates accordingly.
- Train Sales and Product teams on demo delivery and scenario alignment to business requirements.
- Capture post-demo feedback and contribute to knowledge and template updates.
Qualifications:
- A minimum of 14 years of overall experience.
- Experience in healthcare product management/consulting.
- Deep understanding of claims adjudication, provider, or PBM processes.
- Exceptional communication, documentation, and presentation skills.
- Experience with SaaS or demo environments is a plus.
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