Export Operations Coordinator

3 days ago


Mumbai, Maharashtra, India BDP International Full time

About BDP International:

We are a dynamic team that values diversity and collaboration. Our core values drive our global community and foster a culture of growth and development.

We offer exciting career opportunities for individuals seeking to be part of a forward-thinking organization.

PSA BDP serves over 5,000 customers, including leading multinational companies in the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.

Job Responsibilities:

  • Act as the primary point of contact for clients, providing timely and accurate information regarding their shipments.
  • Address customer inquiries and resolve any issues related to export shipments, ensuring high levels of customer satisfaction.
  • Coordinate the export process for both ocean and air shipments, from booking to final delivery.
  • Collaborate with internal teams to ensure all shipment requirements are met.
  • Schedule pickups, track shipments, and ensure timely delivery in accordance with customer requirements and industry regulations.
  • Prepare and review export documentation, such as bills of lading, airway bills, AMS, ISF, Manifestation, VGM, and review commercial invoices and packing lists, ensuring accuracy and compliance with international trade regulations.
  • Ensure compliance with customs regulations, export laws, and other relevant policies for both ocean and air shipments.
  • Liaise with customs brokers, carriers, CFS, Surveyor, and other stakeholders to facilitate smooth clearance and transport of goods.
  • Monitor shipment status and provide regular updates to customers and internal teams.
  • Maintain accurate records of all export transactions and generate reports as needed.
  • Proficiency in Microsoft Office (Word, Excel, Outlook) and experience using freight forwarding software systems.
  • Responsible for sending DSR, MIS report, and reviewing shipments on a regular basis.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.


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