Senior Technical Support Specialist for Capital Markets
1 day ago
At Jobs for Humanity, we're looking for a skilled Senior Technical Support Specialist to join our team in supporting the transfer agency product. This exciting role offers a unique opportunity to work on complex financial services and technology issues.
About the Role:
- We are seeking an experienced technical support specialist with 3-5 years of experience in SRE, Linux, SQL/Oracle, Scripting, and Infrastructure setup.
- The successful candidate will be responsible for providing technical support activities for a software production processing environment, installing, maintaining, and supporting application/source code, and detecting, diagnosing, and reporting related problems.
- They will also analyze and resolve incidents, problems, or known errors related to failures in application and supporting software components, as well as provide technical assistance to programming staff in the analysis of application software amends, performance, and resource consumption.
What You'll Bring:
- A bachelor's degree in Computer Science or a related field
- Expertise in Unix commands and Unix Shell Scripting
- Familiarity with Putty, Jenkins, Ansible, bitbucket, Splunk, Dynatrace, ITIL, and SRE processes
- Working knowledge of web server/app server architecture, including Tomcat and IBM MQ
What We Offer:
- An exciting opportunity to work on a world-leading FinTech product
- A vibrant team environment and opportunities for career growth in the capital markets domain
- A multifaceted job with high responsibility and a broad spectrum of opportunities
- Broad professional education and personal development possibilities
Salary Estimate:
Based on industry standards and job requirements, the estimated salary for this role is between $90,000 and $120,000 per annum.
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