
Site Services Director
2 days ago
Operations Manager
Job Summary:We are seeking a skilled Operations Manager to oversee day-to-day activities, manage contracts and suppliers, and ensure services and assets meet service level agreements.
Key Responsibilities:
- Manage contracts and suppliers to deliver high-quality employee services
- Oversee day-to-day activities of contractors onsite
- Interface with customers to ensure services and assets are operated and maintained according to agreement
- Supervise projects executed through contractors
- Represent scope areas in infrastructure projects
- Manage incident response and communication activities
- Ensure facilities, procedures, and service programs maintain regulatory compliance
- Perform regular audits of equipment, fixtures, and systems
- Work closely with facility occupants to ensure proper maintenance and assign facility assets
- Inspect building structures, perform analysis and forecasting, and make recommendations for repairs or renovations
- Monitor site operational budget and strive for efficiency
- Develop and execute comprehensive change management strategy and communication plan
- Partner with procurement organization to manage key performance indicators and supplier scorecard metrics
- Manage capital equipment/space renovation roadmaps
- Serve as subject matter expert for green field, mergers, and/or acquisitions
- Provide project management services around site services
Requirements:
- Bachelor's or Master's Degree in administration, commerce, or equivalent
- Strong written and verbal communication skills in English
- Excellent organizational skills and attention to detail
- Self-starter with strong initiative and drive to understand changing environment
- Demonstrated ability to interact and present to stakeholders and cross-functional teams
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