Customer Support Team Lead

About CoinbaseCoinbase is a leading platform for buying, selling, and trading cryptocurrencies. Our mission is to make it easy for everyone to access the benefits of cryptocurrency, and we're looking for talented individuals to join our team.Job SummaryWe're seeking a highly motivated and experienced Customer Support Supervisor to lead our support team in...

Customer Support Team Lead Job DescriptionIn this role, you will lead a team of customer support representatives and be responsible for maintaining customer satisfaction. You will ensure that the team is adequately trained to promote excellent customer service.Key Responsibilities:Lead and manage a team of customer support representativesMaintain customer...

We are seeking a highly skilled Customer Support Team Lead to spearhead our customer service efforts and drive business growth. In this pivotal role, you will oversee a team of customer support representatives, ensuring seamless delivery of exceptional service to our clients.To succeed in this position, you must possess a proven track record of exceptional...

About the RoleAs a Customer Support Team Lead at Ivy Comptech, you will be responsible for leading a team of Customer Support Advisors and Senior Customer Support Advisors. Your primary goal will be to plan and monitor the day-to-day performance of the customer support operation for the Interactive and Retail business, including proactive and reactive...

About The RoleRole Purpose:To lead and manage a team of Customer Support Advisors and Senior Customer Support Advisors, driving performance and excellence in customer service.Key Responsibilities:Lead and manage a team of Customer Support Advisors and Senior Customer Support Advisors.Develop and implement strategies to improve customer service and support...

About This RoleRole Summary:To lead and manage a high-performing team of Customer Support Advisors and Senior Customer Support Advisors at Ivy Comptech. The ideal candidate will have experience in customer service management and a passion for delivering exceptional customer experiences.Key Responsibilities:Overall accountability and responsibility for the...

About The RoleRole Purpose:To lead, coach, and performance manage a team of Customer Support Advisors and Senior Customer Support Advisors. To plan and monitor the day-to-day performance of the customer support operation for the Interactive and Retail business, including proactive and reactive responses.Key Responsibilities:Overall accountability and...

About This RoleAt Ivy comptech, we're seeking an exceptional leader to helm our Customer Support operations.As a Customer Support Team Manager, you'll be responsible for leading, coaching, and performance managing a team of customer support advisors and senior customer support advisors.Key Responsibilities Include:Overall accountability and responsibility...

About This RoleThis is a leadership position that requires a strategic and inspiring leader to provide direction to the team, creating and embedding a culture where continuous improvement is embraced.Key ResponsibilitiesOverall accountability and responsibility for the team's performance.Responsible for direct leadership, supervision, development, and...

Job SummaryWe are seeking a skilled Senior Customer Support Specialist to join our team at Applause.The ideal candidate will have experience in customer support, problem-solving, and communication. As a Senior Customer Support Specialist, you will be responsible for providing exceptional support to our customers, resolving complex issues, and working...

Job SummaryAt Volksskatt (OPC) Private Limited, we are seeking a highly skilled and experienced Customer Support Executive to join our team. The successful candidate will be responsible for managing a team of customer support representatives and ensuring excellent customer satisfaction.Key ResponsibilitiesManage a team of customer support...

About This RoleThis position oversees the daily operations of the customer support team, ensuring seamless delivery of exceptional customer service. The Customer Support Team Manager will lead and coach a team of customer support advisors to achieve high performance.Key ResponsibilitiesLead, coach, and performance manage a team of customer support advisors...

About the RoleThe Technical Support Team Lead at RealPage, Inc. is responsible for leading a team of technical support associates who provide assistance to customers using RealPage software products.The ideal candidate will have a deep understanding of the inner workings of our products and will be able to perform technical analysis to communicate solutions...

Role Purpose The successful candidate will be responsible for resolving escalated cases that were not resolved on the first line of support. Key Responsibilities Navigate Back Office systems to locate reasons why an issue may have occurred and to find acceptable and satisfactory resolutions for the customer and business. ...

About The RoleAs a Customer Support Shift Lead at Ivy Comptech, you will be responsible for resolving escalated cases that were not resolved on the first line. This involves investigating accounts, utilizing our back-office tools, and seeking assistance from third parties to provide customers with efficient resolutions that meet business needs and customer...

About the RoleThe Senior Technical Support Team Lead will be responsible for leading a team of technical support agents in providing exceptional customer service to RealPage's clients. The ideal candidate will have a strong technical background, excellent communication skills, and experience in managing a team.Key ResponsibilitiesLead and manage a team of...

Job DescriptionAs a Support Account Management Team Lead at ServiceNow, you will be responsible for leading efforts to develop and build a Support Account Management Team. This includes developing strategies, objectives, and key performance metrics. You will guide team members to achieve their highest levels of performance through coaching, training, and...

Job Description:Job Title: Leading Customer Advisory TeamThe Customer Advisory Team Lead will be responsible for guiding a team of customer advisors in providing excellent customer service to prospective and existing customers. The team lead will ensure that all customer inquiries are addressed in a timely and professional manner, and that customer feedback...

About the PositionSolugenix, a leading IT services firm, seeks a skilled Technical Support Team Lead to oversee a team of support analysts. The ideal candidate will have 10-15 years of experience in IT, with at least 5 years in a management role.Key ResponsibilitiesLead a team of 12-15 support analysts in a complex, high-availability environment.Enforce...

Job Summary:The Customer Service Team Lead is responsible for leading and directing their team to ensure goals, regulatory, compliance, and department standards are met. This role requires strong leadership and coaching skills to drive team performance and customer satisfaction.Key Responsibilities:Conduct regular coaching conversations to improve team...