Customer Support Team Lead

About the RoleAs a Customer Support Team Lead at Ivy Comptech, you will be responsible for leading a team of Customer Support Advisors and Senior Customer Support Advisors. Your primary goal will be to plan and monitor the day-to-day performance of the customer support operation for the Interactive and Retail business, including proactive and reactive...

About The RoleRole Purpose:To lead and manage a team of Customer Support Advisors and Senior Customer Support Advisors, driving performance and excellence in customer service.Key Responsibilities:Lead and manage a team of Customer Support Advisors and Senior Customer Support Advisors.Develop and implement strategies to improve customer service and support...

About The RoleRole Purpose:To lead, coach, and performance manage a team of Customer Support Advisors and Senior Customer Support Advisors. To plan and monitor the day-to-day performance of the customer support operation for the Interactive and Retail business, including proactive and reactive responses.Key Responsibilities:Overall accountability and...

About the RoleThe Senior Technical Support Team Lead will be responsible for leading a team of technical support agents in providing exceptional customer service to RealPage's clients. The ideal candidate will have a strong technical background, excellent communication skills, and experience in managing a team.Key ResponsibilitiesLead and manage a team of...

Job DescriptionAs a Support Account Management Team Lead at ServiceNow, you will be responsible for leading efforts to develop and build a Support Account Management Team. This includes developing strategies, objectives, and key performance metrics. You will guide team members to achieve their highest levels of performance through coaching, training, and...

Job Summary:The Customer Service Team Lead is responsible for leading and directing their team to ensure goals, regulatory, compliance, and department standards are met. This role requires strong leadership and coaching skills to drive team performance and customer satisfaction.Key Responsibilities:Conduct regular coaching conversations to improve team...

Job Summary:The Customer Service Team Lead is responsible for leading and directing their team to ensure goals, regulatory, compliance, and department standards are met. This role requires a strong leader who can motivate and develop their team members to achieve exceptional customer service results.Key Responsibilities:Conduct regular coaching conversations...

Job Title: Customer Service Team LeadJob Summary:We are seeking a highly skilled Customer Service Team Lead to join our team at NKlusive. As a Customer Service Team Lead, you will be responsible for managing a team of Customer Advisors who will be engaged in responding to enquiries of prospective and existing customers, understanding and validating...

Job Title: Customer Service Team LeadJob Summary:We are seeking a highly skilled Customer Service Team Lead to join our team at NKlusive. As a Customer Service Team Lead, you will be responsible for managing a team of Customer Advisors who will be engaged in responding to enquiries of prospective and existing customers, understanding and validating...

About The RoleAs a Customer Support Shift Lead at Ivy Comptech, you will play a critical role in resolving escalated customer cases that require in-depth investigation and decision-making. Your primary objective will be to provide efficient and satisfactory resolutions that meet both customer and business needs.Key ResponsibilitiesNavigate Back Office...

About UsPaytm is a leading digital payments and financial services company in India, focused on driving consumers and merchants to its platform through various payment use cases.Job OverviewWe are seeking an experienced and dynamic individual to lead our Credit Cards business at Paytm. The successful candidate will be responsible for driving the end-to-end...

Job SummaryWe are seeking a highly skilled Transportation Team Lead to join our team at ATSPL - Telangana - I62. As a key member of our transportation team, you will be responsible for shift operations at our Delivery Station and support the DS manager in performance management and driving the operational plan.Key Responsibilities Strong leadership...

Job Title: Senior Team LeadAs a Senior Team Lead at 2coms, you will be responsible for leading large teams of up to 60 members. Your primary goal will be to ensure all operational duties are carried out in accordance with scheduled rosters and documented policies, while meeting the SLAs set by the client.Key Responsibilities:Lead and motivate the team to...

About the RoleAs a key member of our Support Team, you will be responsible for resolving complex customer issues that have been escalated from our first-line support team. Your primary goal will be to provide efficient and effective resolutions that meet both customer and business needs.Key Responsibilities:Navigate our Back Office systems to identify the...

Customer Support Analyst Role SummaryA Customer Support Analyst at GHX works within the Customer Support Center to deliver exceptional customer experiences. The ideal candidate will develop a strong understanding of our leading-edge GHX Internet B2B exchange system and growth products, as well as our Customer Support knowledge base and administrative tools....

Job OverviewThe Team Lead Call Center is responsible for driving the performance of a call center team dedicated to delivering exceptional customer service for KS Bakers. The role requires a strong focus on team leadership, customer satisfaction, and process improvement.Key ResponsibilitiesTeam Management: Lead and motivate a team of tele callers to achieve...

Job Title: Team ManagerAt Amazon Dev Center India - Hyderabad - A85, we are seeking a highly motivated and experienced Team Manager to join our team. As a Team Manager, you will be responsible for setting the vision and culture of your teams, handling individual and team performance expectations and goals, and maintaining a singular focus on ensuring and...

Job Title : Cloud Support Lead - GCPLocation : HyderabadExperience: 8-12 yearsJob Summary :We are looking for an experienced Technical Support Lead with a strong background in Linux/Unix system administration and customer-facing roles. The ideal candidate will have excellent communication and stakeholder management skills, along with expertise in...

Job Title: Customer Support SpecialistUWorld is a leading provider of online test prep solutions for college entrance, undergraduate, graduate, and professional licensing exams in the United States. With over a million students trusting us since 2003, we are seeking a Technical Support - Customer Care Specialist to serve as a primary point of contact for our...

Job Summary :A Customer Support Specialist at GHX works within the Customer Support Center to meet the needs of our important customers. The specialist will develop a strong working knowledge of our leading edge GHX Internet B2B exchange system and growth products, the Customer Support knowledge base, and Customer Support administrative tools. With this...