Customer Support Associate

4 weeks ago


Bhopal, Madhya Pradesh, India Magnum Group Full time

Hiring for International Voice Process

Job Highlights:

Designation: Customer Support Associate

CTC: Incentive/- Per Month ( For Freshers )

CTC: Incentive/- Per Month ( For Experience )

Location: Bhopal

Languages: English

Qualification: 12th pass/Graduate and above

Gender: Both

JobShift: Rotational

Training Period: 5k Stipend ( 15 DAYS )

Job Description:

At Magnum Group, we are seeking a skilled Customer Support Associate to join our team. The ideal candidate will have excellent communication and presentation skills, with a proven track record of providing top-notch customer service. Key responsibilities include:

  1. Analyzing customer issues and resolving them within the required timeframe
  2. Coordinating with customers to identify and address their concerns
  3. Administering and prioritizing customer tasks to ensure timely completion
  4. Maintaining accurate records and verifying customer data

Requirements include:

  • Excellent communication and presentation skills
  • Ability to work in a rotational shift environment
  • Basic computer knowledge
  • Good command and fluency in English


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