Customer Experience Specialist
3 weeks ago
Customer Success Associate Role Summary
The Customer Success Associate is a key member of our customer support team, responsible for delivering exceptional customer experiences through various communication channels. This role is ideal for individuals eager to learn and grow with our company, Magnet Brains Software Technology Pvt. Ltd.
Key Responsibilities:
- Provide high-quality customer support and services, focusing on customer-centric approaches and maintaining a strong Customer Happiness Rating (CHR).
- Develop a deep understanding of our products and their features.
- Communicate effectively with customers, understanding their needs and providing tailored solutions.
- Collaborate with cross-functional teams to resolve customer issues promptly.
- Identify opportunities for upselling or cross-selling additional products and services.
- Stay informed about product updates and new features to effectively assist customers.
- Escalate complex tickets to senior departments as needed.
Requirements:
- Fresh graduates or individuals eager to learn new technologies and skills.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced, dynamic environment.
- Willingness to learn new technologies and contribute to the growth of our company.
-
Customer Experience Specialist
3 weeks ago
Bhopal, Madhya Pradesh, India ORAI Robotics Full timeCustomer Success Role OverviewAt ORAI Robotics, we are seeking a dedicated Customer Experience Specialist to join our team. This role is responsible for responding to customer queries and concerns, providing support for data collection, and maintaining a deep understanding of client processes and policies.Key Responsibilities:• Respond to customer...
-
Customer Experience Specialist
1 week ago
Bhopal, Madhya Pradesh, India Mahindra Rise Full timeCompany OverviewMahindra & Mahindra Ltd is a leading manufacturer of vehicles and a major player in the automotive industry.Salary InformationThe estimated annual salary for this role is ₹1,200,000 - ₹2,400,000 based on industry standards and location.Job DescriptionThe Area Customer Care Manager plays a crucial role in ensuring customer satisfaction by...
-
Customer Success Specialist
1 month ago
Bhopal, Madhya Pradesh, India Magnet Brains Software Technology Pvt. Ltd DBAPabbly Full timeCustomer Success SpecialistMagnet Brains Software Technology Pvt. Ltd DBAPabbly is seeking a highly motivated and customer-focused Customer Success Specialist to join our team. As a key member of our customer support department, you will be responsible for providing exceptional technical assistance to our customers and internal teams. Your primary goal will...
-
Customer Relations Specialist
15 hours ago
Bhopal, Madhya Pradesh, India Industry Pro Full timeJob OverviewWe are seeking a skilled Customer Relations Specialist to join our team at Industry Pro.
-
Customer Service Support Specialist
3 weeks ago
Bhopal, Madhya Pradesh, India Magnum Group Full timeWe are seeking a Customer Service Support Specialist to join our team at Magnum Group.Key Responsibilities:Respond to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer.Provide...
-
Customer Experience Lead
7 days ago
Bhopal, Madhya Pradesh, India FiveS Digital Full timeAt FiveS Digital, we are seeking a skilled Customer Experience Lead to spearhead our customer support operations. This is a fantastic opportunity for a seasoned professional to take charge of a team and drive exceptional customer service.About the Role:The Customer Experience Lead will be responsible for managing a team of representatives who will deliver...
-
Customer Experience Liaison
15 hours ago
Bhopal, Madhya Pradesh, India IGT Solutions Full timeAbout IGT Solutions: We are a leading provider of innovative solutions for the travel industry, committed to delivering exceptional customer experiences.Estimated Salary: ₹250,000 - ₹300,000 per annum, depending on qualifications and experience.Job Summary: As a Customer Experience Liaison at IGT Solutions, you will play a vital role in providing...
-
Customer Experience Ambassador
3 weeks ago
Bhopal, Madhya Pradesh, India RR Staffing & HR Services Full timeThe ideal candidate is a proactive problem solver who excels at communicating with customers via various channels. Key responsibilities include:Providing knowledgeable answers to customer inquiriesCollaborating with internal departments to meet customer needsData entry and organizationExcellent phone etiquette and verbal communication skillsRR Staffing & HR...
-
Customer Experience Manager
4 weeks ago
Bhopal, Madhya Pradesh, India Uselocator India Private Limited Full timeWe are seeking a skilled Customer Support Executive to oversee a team of representatives providing exceptional customer service and after-sales support.This role involves creating policies and procedures, selecting and hiring new staff, and ensuring a standardized level of service for all customers.Key Responsibilities:Manage a team of customer support...
-
Customer Experience Liaison
3 weeks ago
Bhopal, Madhya Pradesh, India RR Staffing & HR Services Full timeThe ideal candidate excels in communicating with customers, providing knowledgeable answers, and ensuring a seamless experience.ResponsibilitiesInteract with customers via phone, chat, and email to address their concerns and needs.Collaborate with internal departments to resolve issues and meet customer expectations.Provide accurate product information,...
-
Customer Success Associate
4 weeks ago
Bhopal, Madhya Pradesh, India Magnet Brains Software Technology Pvt. Ltd DBA Pabbly Full timeCustomer Success AssociateAt Magnet Brains Software Technology Pvt. Ltd DBA Pabbly, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Success Associate. This role is ideal for individuals who are eager to learn new technologies and skills, and are passionate about providing exceptional customer support.Key...
-
Customer Support Team Lead
4 weeks ago
Bhopal, Madhya Pradesh, India Titan Jet Care Service Limited Full timeJob BriefWe are seeking a highly skilled Customer Support Specialist to join our team at Titan Jet Care Service Limited. As a Customer Support Specialist, you will be responsible for providing exceptional customer service and support to our clients.Your primary responsibilities will include:Responding to customer inquiries in a timely and accurate manner via...
-
Customer Success Associate
4 weeks ago
Bhopal, Madhya Pradesh, India Magnet Brains Software Technology Pvt. Ltd DBAPabbly Full timeCustomer Success AssociateA key role in our customer support department, the Customer Success Associate will be responsible for providing technical assistance to customers or internal teams. This entry-level position requires a customer-centric approach, with a focus on maintaining the Customer Happiness Rating (CHR).Responsibilities:Deliver high-quality...
-
Customer Service Representative
4 weeks ago
Bhopal, Madhya Pradesh, India Magnum Group Full timeMaintaining Customer RelationshipsWe are seeking a Customer Service Specialist to join our team at Magnum Group.The ideal candidate will be responsible for:Responding to customer inquiries in a timely and professional mannerDocumenting customer interactions and maintaining accurate recordsStaying up-to-date with product knowledge and service processes to...
-
Customer Service Representative
4 weeks ago
Bhopal, Madhya Pradesh, India Magnum Group Full timeCustomer Service Role at Magnum GroupMaintaining a positive customer relationship is pivotal in our organization. As a Customer Service Specialist, you will be responsible for responding to customer inquiries, documenting actions, and ensuring a seamless experience.Key responsibilities include preparing for customer inquiries by studying our products and...
-
Customer Service Liaison
3 weeks ago
Bhopal, Madhya Pradesh, India Magnum Group Full timeMaintaining Strong Customer RelationshipsAs a customer service specialist at Magnum Group, you will be responsible for building and maintaining strong relationships with our clients. This involves responding to their inquiries in a timely and professional manner, documenting their interactions, and ensuring that they have a positive experience with our...
-
Quality Assurance Specialist
3 weeks ago
Bhopal, Madhya Pradesh, India RR Staffing & HR Services Full timeQuality Assurance RoleAt RR Staffing & HR Services, we are seeking a Quality Assurance Specialist to join our team. The Quality Assurance Specialist will be responsible for monitoring customer interactions, gathering insights to improve agent performance, and maintaining working knowledge of quality standards.Key Responsibilities:Monitor customer...
-
Customer Service Liaison
4 weeks ago
Bhopal, Madhya Pradesh, India RR Staffing & HR Services Full timeWe are seeking a highly skilled Customer Service Liaison to join our team at RR Staffing & HR Services.The ideal candidate will possess excellent communication skills, be able to work in a fast-paced environment, and have a strong ability to build relationships with customers.Key Responsibilities:• Manage inbound and outbound calls in a timely manner.•...
-
Customer Service Specialist
3 weeks ago
Bhopal, Madhya Pradesh, India Snaphunt Full timeKey ResponsibilitiesYou will be responsible for developing, implementing and maintaining effective AML programs to ensure compliance with local laws and regulations.Key SkillsProactively identifying current/potential compliance issues and ensuring these are appropriately escalated so that appropriate remedial actions are taken in a timely manner.Keeping up...
-
Customer Success Advocate
1 month ago
Bhopal, Madhya Pradesh, India Magnet Brains Software Technology Pvt. Ltd DBAPabbly Full timeCustomer Success AssociateA key entry-level position in our customer support department, the Customer Success Associate will be responsible for providing high-quality technical assistance to customers or internal teams. This role requires a customer-centric approach, focusing on maintaining the Customer Happiness Rating (CHR).Responsibilities:Deliver...