Email Security Specialist

1 week ago


Greater Bengaluru Area, India Trilyon, Inc. Full time

**Job Title:** Email Security Specialist

**Location:** Bangalore, India

**About the Role:** At Trilyon, Inc., we're looking for an experienced Email Security Specialist to join our team. As a specialist in email security, you will be responsible for helping our customers overcome adoption challenges with our Cisco Security architecture.

**Key Responsibilities:**

  • Deliver health checks to review customer installations and configurations, share best practices, introduce new features, and help customers maximize their investment.
  • Conduct accelerator sessions (one-to-one), webinars, and ask-the-expert sessions (one-to-many) for diverse customers, tailoring deliverables to produce quantifiable business outcomes.
  • Drive adoption and expansion of Cisco products by highlighting feature opportunities, winning use cases, and relevant strategies to customers and the Success team.
  • Leverage domain specialization and expertise to expertly identify and proactively manage risk areas and customer expectations that could impact successful delivery.
  • Inspire customers to make tactical and strategic deployment decisions and track long-term business outcomes.

**Requirements:

  • Customer Obsessed: Inherently understands customer needs and provides the best CX onboarding and contract lifecycle experience to enhance customer value.
  • Technical Guide: Possesses enough technical knowledge to understand and connect customer business outcomes to offer functionality that accelerates customer value.
  • Cross-Team Collaborator: Works across internal and external teams of all levels to proactively support the customer, reducing the time it takes for the customer to start engaging with and receiving value from their service.
  • Remote/Virtual Environment Proficiency: Ability to operate and interact with customers in a remote/virtual environment.

**What We Offer:

  • A competitive salary range of ₹900,000 - ₹1,200,000 per annum, depending on experience.
  • An opportunity to work with a leading cybersecurity company.
  • A chance to develop your skills and advance your career.


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