
Customer Resolution Specialist
18 hours ago
Job Title: Customer Resolution Expert
About the Position:
We are seeking a skilled professional to manage and resolve customer issues related to refunds, disputes, and other concerns.
Main Responsibilities:
- Effectively handle and resolve escalated customer complaints associated with refunds, disputes, and other issues.
- Analyze and investigate the root causes of escalations to prevent recurrence.
- Process and oversee refund requests in accordance with company policies and procedures.
- Collaborate with cross-functional teams to streamline refund processes and minimize errors.
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Customer Success Specialist
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Expert Dispute Resolution Specialist
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Customer Relationship Manager
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Customer Support Specialist
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Field Support Specialist
1 day ago
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