Customer Service Representative

3 weeks ago


Nagpur, Maharashtra, India Shikshakji Full time
Job Title: Receptionist
Location: Sunway Wellness Nagpur
Salary: Up to 15000 per month
Job Type: Fulltime
Experience: Fresher

Job Summary:

Sunway Wellness, a premier wellness center in Nagpur, is seeking a dynamic and customer-focused Receptionist to provide exceptional service and assist with various administrative tasks. This is an excellent opportunity for freshers to start their career in a welcoming environment. The ideal candidate will be the first point of contact for clients and visitors, providing basic and accurate information in person and via phone/email, and maintaining the reception area to ensure it is clean and presentable at all times.

Key Responsibilities:

  • Greet and welcome visitors as soon as they arrive at the center.
  • Answer screen and forward incoming phone calls in a professional manner.
  • Provide basic and accurate information in person and via phone/email.
  • Maintain the reception area ensuring it is clean and presentable at all times.
  • Schedule appointments for clients and coordinate with wellness professionals.
  • Handle customer inquiries and offer assistance in booking services.
  • Assist with basic administrative tasks such as data entry, maintaining records, and managing office supplies.
  • Manage payments and billing as needed.
  • Ensure smooth client check-in and check-out processes.

Qualifications:

  • Freshers are welcome to apply.
  • Good communication skills in English, Hindi, and Marathi.
  • Basic knowledge of MS Office (Word, Excel, Outlook).
  • Polite and customer-oriented with a professional appearance.
  • Strong multitasking and organizational abilities.
  • Ability to work independently and as part of a team.

Work Schedule:

  • Full-time position with shifts including weekends if required.

Benefits:

  • Competitive salary up to 15000 per month.
  • On-the-job training and professional development.
  • Opportunity to grow within the wellness industry.


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