Customer Service Representative
4 weeks ago
Job Summary:
Shikshakji is seeking a skilled Receptionist to provide exceptional customer service and administrative support. The ideal candidate will be the first point of contact for clients and visitors, ensuring a warm and welcoming experience.
Key Responsibilities:
• Greet and welcome visitors upon arrival
• Answer phone calls and respond to inquiries in a professional manner
• Provide accurate information and assistance to clients and visitors
• Maintain the reception area, ensuring it is clean and presentable at all times
• Schedule appointments and coordinate with wellness professionals
• Handle customer inquiries and offer assistance in booking services
• Assist with basic administrative tasks, such as data entry and record-keeping
• Manage payments and billing as needed
Qualifications:
• Freshers are welcome to apply
• Good communication skills in English, Hindi, and Marathi
• Basic knowledge of MS Office (Word, Excel, Outlook)
• Polite and customer-oriented with a professional appearance
• Strong multitasking and organizational abilities
• Ability to work independently and as part of a team
Work Schedule:
Full-time position with shifts including weekends if required
Benefits:
• Competitive salary up to ₹15,000 per month
• On-the-job training and professional development
• Opportunity to grow within the wellness industry
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