General Manager, Technology Center

4 weeks ago


Hyderabad, Telangana, India Goodyear Full time

Job Summary

The General Manager, Technology Center role is a strategic leadership position responsible for delivering high-quality services to internal and external business partners served by the Goodyear Technology Center in India.

The incumbent will play a vital role in creating long-term healthy customer relationships, acting as the bridge between internal and external business partners and operational/service delivery center teams.

Key Responsibilities

  1. Direct the overall operations of the Goodyear Technology Center in India to meet critical needs of the business.
  2. Ensure operations are conducted in accordance with Goodyear's enterprise-wide standards, policies, and documented processes.
  3. Build strong working relationships with customers to understand functional needs and fulfillment through solutions development.
  4. Ensure the development/attainment of metrics aligned with key customer goals/objectives.
  5. Continuously improve the operational efficiency/effectiveness for the Goodyear Technology Center in India.


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