General Manager, Technology Center
4 weeks ago
Job Summary
The General Manager, Technology Center role is a strategic leadership position responsible for delivering high-quality services to internal and external business partners served by the Goodyear Technology Center in India.
The incumbent will play a vital role in creating long-term healthy customer relationships, acting as the bridge between internal and external business partners and operational/service delivery center teams.
Key Responsibilities
- Direct the overall operations of the Goodyear Technology Center in India to meet critical needs of the business.
- Ensure operations are conducted in accordance with Goodyear's enterprise-wide standards, policies, and documented processes.
- Build strong working relationships with customers to understand functional needs and fulfillment through solutions development.
- Ensure the development/attainment of metrics aligned with key customer goals/objectives.
- Continuously improve the operational efficiency/effectiveness for the Goodyear Technology Center in India.
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