Digital Experience Strategist
1 week ago
Job Description:
At Serving Skill, we're seeking a skilled Digital Experience Strategist to play a key role in shaping our customers' interactions with our products. As a UI/UX Designer, you will be responsible for understanding and mapping the existing customer journey, working closely with the product manager and IT team to improve the customer experience, and designing A/B testing experiments with the analytics team to refine customer journeys.
Key Responsibilities:
• Map the existing customer journey and identify areas for improvement
• Collaborate with the product manager and IT team to develop and implement design solutions
• Design A/B testing experiments with the analytics team to optimize customer journeys
• Create wireframes, storyboards, user flows, and process flows to visualize design ideas
Requirements:
• Strong understanding of user interface design principles and best practices
• Experience with design tools like Figma, Adobe XD, or Sketch
• Ability to influence decision-making with data-driven insights
• Excellent communication and collaboration skills
What We Offer:
A dynamic work environment, opportunities for growth and development, and a competitive compensation package.
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