CRM Strategy Executive

5 days ago

Lucknow, Uttar Pradesh, India beBeeCrm Full time ₹ 9,00,000 - ₹ 12,00,000
Executive CRM Manager Job

About the Opportunity:

The ideal candidate will be responsible for developing and implementing effective customer relationship management strategies to drive business growth and increase customer engagement.

Main Responsibilities:

  • Manage and maintain a database of client interactions, including phone calls, emails, and meetings.
  • Develop and implement data-driven CRM strategies to enhance customer relationships and improve business performance.
  • Analyze metrics and trends to identify areas for improvement in customer relationships.
  • Collaborate with cross-functional teams to ensure alignment and consistency in customer communication.
  • Provide exceptional customer service and resolve any issues or concerns promptly.

Requirements:

  • Bachelor's degree in Business Administration or related field.
  • Minimum 0-6 years of experience in CRM management or related field.
  • Excellent communication and interpersonal skills.
  • Ability to analyze data and make informed decisions.
  • Proficient in Microsoft Office Suite, particularly Excel and PowerPoint.

Preferred Qualifications:

  • Mastery of CRM software and tools.
  • Experience in sales or marketing industry.
  • Fluency in multiple languages.

What We Offer:

  • A dynamic and fast-paced work environment.
  • Opportunities for professional growth and development.
  • A competitive compensation package.

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