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1 week ago
This position is within the Production services team of a Trade Finance and Lending domain, part of Corporate Bank Production Services.
As a key member, you will be responsible for resolving user requests, troubleshooting functional, application, and infrastructure incidents in the production environment.
Key responsibilities include working on initiatives to automate manual work, application and infrastructure monitoring improvements, and platform hygiene.
Services are monitored and batches prepared with data requests fulfilled. Participation in incident, change, and problem management meetings as required.
Responsibilities- Resolve customer issues efficiently.
- Develop automated processes and enhance existing ones.
- Prepare reports and participate in regular meetings.
- Competitive leave policy.
- Parental leaves for both partners.
- Reimbursement for childcare assistance.
- Professional development opportunities.
- Employee Assistance Program for you and your family members.
- Health insurance plans for you and dependents.
- Accident and Term Life Insurance.
- Complementary Health screening for 35 years and above.
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