Service Delivery Professional

19 hours ago

Bengaluru, Karnataka, India Aryaka Networks, Inc. Full time ₹ 9,00,000 - ₹ 12,00,000 per year
Company Overview: Aryaka converges network and security solutions to deliver Unified SASE as a Service, the only solution designed to deliver performance, agility, security and simplicity – without trade-offs. Aryaka meets customers wherever they are on their secure network access journey, enabling them to seamlessly modernize, optimize and transform their networking and security environments. Aryaka's flexible delivery options empower enterprises to choose their preferred approach for implementation and management. Hundreds of global enterprises, including several in the Fortune 100, depend on Aryaka for cloud-based software-defined networking and security services. For more on Aryaka, please visit    Role: Service Delivery Professional   The candidate should be preferably from telco background having experience in Order management/ project management of circuit delivery for the end user. You will have – 
  • 3 to 7 years' experience in handling access deliveries.
  • Experience in liaising and managing relationships with Global access vendors.
  • Effective communication and customer facing skills
  • Knowledge of the Enterprise Telecom network solutions, order management and risk management.
   Good for you to have –
  • PMP/ Prince2 certification
  • CCNA certification
   You will possess these technical skills –
  • Telco product knowledge (DIA/BIA/PTP/IPLC/NPLC)
  • Telco access technology knowledge (Fiber/Copper/Radio)
   What will you bring – 
  • Strong knowledge on circuit delivery
  • Good order management experience
  • Strong customer handling skills
  • Very good communication
  • Should have worked with multiple ISP across the globe.
  What are your performance objectives –
  • Maintain close interface with customer and project stakeholders for smooth and timely execution of projects.
  • Manage the end-to-end delivery of Global access circuits by ensuring the Link deliveries are within the project scope and committed deliverable's as per the contract/ customer commitment.
  • Manage and drive delivery related activities, communication, risk management and mitigation during the delivery life cycle.
  • Develop, drive and monitor delivery timelines/ SLA's by coordinating and managing relationships with our global vendors.
  • Regular monitoring and reporting of the progress of the delivery to all the internal and external stakeholders.
  How will your lofty goals be translated into specific actions / short term goals –
  • The person will undergo on job training in first 30 days of joining.
  • The person is expected to deliver circuits as per customer expectation.
  • Zero misses on order validation
  • FOC misses should be less than 10%
  • Achieve 95% liquidation.
  • Identify risk/issues & mitigate. Near zero red cases.
  • Drive operational efficiency.
  • Process improvements
  • Achieve 95% CSAT.
  What's in it for you? (EVP – Employee Value Proposition) –    The role will not only limit with delivering the last mile deliveries instead will involve delivering Aryaka's core SDWAN services for the customer. The person will get exposure to SDWAN technology & manage entire customer project.   Why Aryaka: We have won "Great Places to Work" World-Wide for 4 consecutive years because we have an amazing company culture that is inviting, collaborative, supportive, and inclusive to our employees.  We encourage our employees to expand their knowledge base and provide the tools to help them get there.  We are always innovating and looking at ways to improve and expand, and we listen to our employees and their ideas.  We have an amazing group of very respected "Thought Leaders" who are always open to mentoring.  We consider ourselves great Corporate Citizens which we show through our "Women In Technology" Program and "AryakaCares" Program as well as others. Our Benefits are World-Class and we offer a flexible work structure to allow you to maximize on your work/life balance. As Aryakans, we are 100% dedicated to being an equal opportunity employer and supporter of Diversity, Inclusion, and Belonging. Aryaka Networks, Inc. is an equal opportunity employer and supporter of Diversity, Inclusion, and Belonging. All candidates from all backgrounds, ethnicities, genders, and gender identities are strongly encouraged to apply. Aryaka considers the "whole person" without regard to race, colour, religion, sex, national origin, physical or mental disability, or veteran status. Third-Party Agency Notice:  Aryaka does not accept unsolicited resumes from 3rd party agencies. Should any agency send a resume to any employee within Aryaka without explicit invitation, the resume will be considered a gift, and no fee will be paid. All agencies must have a signed contract from Talent Acquisition management prior to any engagement.  

  • Senior Service Delivery Professional

    2 weeks ago

    Bengaluru, Karnataka, India beBeeServiceDelivery Full time ₹ 14,35,197 - ₹ 22,99,843

    The Service Delivery Manager plays a pivotal role in leading a team of service delivery specialists.This individual will be responsible for exemplifying exceptional customer service and client relationship skills, while overseeing governance by tracking and analyzing daily service delivery SLAs, reporting findings, and escalating issues to senior management...

  • Senior Service Delivery Professional

    2 weeks ago

    Bengaluru, Karnataka, India beBeeService Full time ₹ 1,20,00,000 - ₹ 1,45,00,000

    We are seeking a skilled Service Delivery Manager to excel in our team. This key member will play a crucial role in managing client relationships, collaborating closely with customers, the wider Service Delivery Team, and Technical Consultants to ensure successful delivery of our services.As a seasoned professional, you will be responsible for producing...

  • Professional Services Leader for Salesforce Delivery

    2 weeks ago

    Bengaluru, Karnataka, India beBeeLeader Full time ₹ 1,80,00,000 - ₹ 2,40,00,000

    Job Title: Professional Services Leader for Salesforce Delivery">At the core of our organization lies a pursuit to create and execute delivery hub strategies that drive growth and excellence in professional services delivery. This esteemed role seeks an experienced leader with a proven track record in scaling professional services delivery centers across...

  • Nonstop Professional Services Delivery

    2 weeks ago

    Bengaluru, Karnataka, India Hewlett Packard Enterprise Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Nonstop Professional Services Delivery - LeaderThis role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and...

  • Service Delivery

    2 weeks ago

    Bengaluru, Karnataka, India ARA Resources Pvt. Ltd. Full time

    Job DescriptionService Delivery - Oracle, Salesforce, Workday, O9, SAP (Any Enterprise Platform)Location : PAN IndiaThe Role:As Associate Director Service Excellence, your primary responsibility is to architect and build high-quality applications. Leveraging your deep technical expertise and seasoned professional experience, you will also be a critical...

  • Nonstop Professional Services Delivery

    2 weeks ago

    Bengaluru, Karnataka, India Hewlett Packard Enterprise Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Nonstop Professional Services Delivery - Technical ConsultantThis role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on...

  • Service Delivery

    2 weeks ago

    Bengaluru, Karnataka, India ARA Resources Pvt. Ltd. Full time ₹ 1,04,000 - ₹ 13,08,780 per year

    Service Delivery - Oracle, Salesforce, Workday, O9, SAP (Any Enterprise Platform)Location : PAN IndiaThe Role:AsAssociate Director – Service Excellence, your primary responsibility is to architect and build high-quality applications. Leveraging your deep technical expertise and seasoned professional experience, you will also be a critical leader in...

  • HR Service Delivery

    2 weeks ago

    Bengaluru, Karnataka, India Tek Support Full time

    Job Title: Senior HR Service Delivery (HRSD) Specialist Trainer Location: RemotePosition Overview: We are seeking an experienced HR Service Delivery professional (Trainer) with 10+ years of expertise in HR operations, process optimization, and employee services. The role involves overseeing HR service delivery processes while ensuring efficiency, compliance,...

  • Professional Services Delivery Engineer

    1 week ago

    Bengaluru, Karnataka, India Rackspace Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Role: Professional Services Delivery Engineer III/IVExperience - 7-12yrsSkill sets - AWS + Devops (Terraform, Kubernetes, Docker, CICD, GitHub, Jenkins etc) Location: GGN / BLR / Pune Key ResponsibilitiesAutomate deployments utilizing custom templates and modules for customer environments on AWS. Architect AWS environment best practices and deployment...

  • Service Delivery Professional

    1 week ago

    Bengaluru, Karnataka, India beBeeTechnical Full time ₹ 12,00,000 - ₹ 16,00,000

    Job RoleThis position is within the Production services team of a Trade Finance and Lending domain, part of Corporate Bank Production Services.As a key member, you will be responsible for resolving user requests, troubleshooting functional, application, and infrastructure incidents in the production environment.Key responsibilities include working on...