
Data Center Operations Manager
2 days ago
About the Role:
- This position involves overseeing a team of technicians to ensure successful hardware deployments, diagnostics, and decommissioning.
- The ideal candidate will prioritize tasks, monitor performance metrics, and service-level agreements to support technician growth.
- Effective leadership principles, training, and career advancement opportunities are crucial for success in this role.
Main Responsibilities:
- Maintain high-quality data center services by ensuring compliance with business unit policies and procedures.
- Provide guidance on policy adherence, procedural deadlines, and service changes to optimize team performance.
- Verify quality checks have been performed correctly and take corrective action as necessary.
- Elevate issues through proper channels and follow up on resolution, sharing knowledge with relevant teams.
Necessary Qualifications:
- Bachelor's Degree and foundational understanding of computer hardware components.
- At least 3 years of experience supporting IT equipment or related technology, with experience working with technical teams.
- A minimum of 1 year of directing, supervising, or managing others.
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