
Center Operations Specialist
2 days ago
Job Overview
\Silica is a leading institute providing guidance and coaching for design entrance exams. Over the last 18+ years, we have helped thousands of students get admission in top design colleges across India and abroad.
\We are a 32-year-old educational group with multiple divisions running successfully across India. We are headquartered in Mumbai but have centers in various cities.
\As a Center Manager, you will be responsible for managing center operations, team management, and achieving customer satisfaction.
\Responsibilities:
\- Manage day-to-day operations at the center
- Lead and manage a team of academic coordinators/executives
- Achieve strong customer word-of-mouth
- Interact with faculties and students
- Solve operational problems as and when they arise
Requirements:
\- Excellent English communication skills
- Ability to communicate effectively with customers
- Analytical skills and knowledge of Excel/Google Sheets/Docs
- Team management skills
- Target-oriented
Interested candidates can contact us to discuss further opportunities.
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