Offshore Technical Team Lead

3 days ago

Tirupati, Andhra Pradesh, India beBeeManager Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

About Us:

MUFG Bank is Japan's premier bank, with a global network spanning over 40 markets. Outside of Japan, the bank offers a wide range of commercial and investment banking products and services to businesses, governments, and individuals worldwide.

MUFG Global Service Private Limited was established in 2020 as a 100% subsidiary of MUFG. MGS India has been set up as a Global Capability Centre/Centre of Excellence to provide support services across various functions such as IT, KYC/AML, Credit, Operations etc. to MUFG Bank offices globally.

Position Overview:

We are seeking a highly motivated and experienced Resource Manager to oversee our contractors who are part of the CIAM and SIEM & SOAR teams. The Resource Manager will be responsible for managing day-to-day operations, ensuring that the offshore team meets performance standards, and aligning their work with our strategic goals.

Key Responsibilities:

  • Team Management: Oversee the offshore contractors, ensuring they meet job responsibilities and performance standards.
  • Coordination: Facilitate communication and cross-functional collaboration between offshore contractors and onshore teams, including engineering, IT, and business units.
  • Performance Monitoring: Regularly review and assess the performance of offshore contractors, providing feedback and implementing improvement plans as necessary.
  • Resource Allocation: Ensure the offshore team is adequately staffed and resources are allocated efficiently to meet project deadlines.
  • Vendor Management: Manage relationships with offshore vendors, ensuring contracts are adhered to and quality of work meets our standards.
  • Reporting: Generate and present regular reports on the performance and progress of the offshore team to senior management.
  • Compliance: Ensure all offshore operations comply with our policies and procedures, as well as relevant legal and regulatory requirements.
  • Training and Development: Identify training needs and opportunities for offshore contractors to enhance their skills and knowledge.

Requirements:

  • Experience: At least 7+ years of experience in technology project management, with a focus on managing offshore teams.
  • Technical Knowledge: Familiarity with CIAM and SIEM & SOAR technologies, including products such as Ping Identity, Okta, Transmit Security, and Splunk.
  • SIEM & SOAR – Elastic or Splunk or Cribl, Torq – either of them (3 yrs).
  • AI & ML.
  • Leadership Skills: Strong leadership and team management skills, with the ability to motivate and guide a diverse team, experience handling a team size of 5-10.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with both technical and non-technical stakeholders.
  • Problem-Solving: Strong analytical and problem-solving skills, with the ability to identify and address issues proactively.
  • Education: Bachelor's in computer science, IT, or related field.

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