Program Coordination and Operations Specialist
7 days ago
As a key member of the Iron Systems team, this role will oversee various aspects of program management, including infrastructure planning, project coordination, and service delivery. This individual will be responsible for ensuring timely and successful project completion, while maintaining effective communication and collaboration among stakeholders.
Key Responsibilities
- Lead program management, integration, and capacity prioritization planning for critical network infrastructure.
- Oversee yearly project forecasting, ensuring accurate projections with coordination of client management.
- Triage and assign bugs to appropriate team members, ensuring timely updates and reporting on bug hygiene.
- Establish policies, plans, and performance objectives for assigned projects to ensure alignment with organizational goals.
- Provide comprehensive documentation of process flows and playbooks to streamline workflow and execute process improvements as needed.
- Coordinate meetings, presentations, and workshops to facilitate effective communication and collaboration among project stakeholders.
- Manage the Project Portfolio Management (PPM) tool, monitoring project timelines, and tracking progress to ensure timely and successful project completion.
Requirements and Qualifications
- 6-15 years of IT infrastructure project management/coordinating experience.
- IT network infrastructure deployment experience, including routers, switches, firewalls, and wireless systems.
- Excellent communication, presentation, and stakeholder engagement skills.
- ITIL and PMP certification preferred.
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