Dispute Resolution Specialist

3 days ago

Hyderabad, Telangana, India beBeeCompliance Full time ₹ 4,00,000 - ₹ 8,00,000
Job Title: Dispute Resolution Specialist

We are seeking an experienced Dispute Resolution Specialist to join our Client Care Team. As the first point of contact for clients pursuing housing condition claims, you will be responsible for conducting initial consultations, providing weekly updates, and supporting file handlers.

This is a full-time, permanent role that offers a competitive salary and opportunities for career growth.

Key Responsibilities:
  • Conduct initial consultation calls with clients to explain the claims process
  • Support file handlers with documentation, follow-ups, and scheduling inspections
  • Ensure full compliance with UK data protection laws


Requirements:
* Excellent command of English language with ability to communicate confidently and professionally with clients
* Prior legal/customer care experience preferred (training provided)

Benefits:
* Competitive salary
* Training in Housing Disrepair & HCP cases
* GDPR & data protection compliance training
* Supportive work environment with career growth

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