Senior Client Liaison

6 hours ago

Navi Mumbai, Maharashtra, India beBeeAccount Full time ₹ 6,00,000 - ₹ 12,00,000
Job Description:

We are seeking a highly skilled Account Support Professional to join our dynamic team and provide crucial support in client management and sales. You will be responsible for assisting with client communication, collaborating on strategic account plans, and helping to resolve client issues. This role requires strong analytical skills and a knack for building positive relationships to ensure smooth account operations and client satisfaction.

Key Responsibilities:

  • Assist in communication with clients to understand their needs, address concerns, and provide updates on account status.
  • Collaborate with Account Managers to develop strategic account plans.
  • Help with the sales process by preparing proposals, presentations, and contracts.
  • Coordinate with the sales team to ensure the timely delivery of products or services.
  • Address and resolve client issues in a timely and effective manner, escalating when necessary.
  • Analyze client data and market trends to identify opportunities for account growth.
  • Generate reports and presentations for both internal and external use.
  • Build and maintain positive relationships with clients, including networking and attending meetings.
  • Handle administrative tasks such as preparing reports, maintaining client files, and updating databases.

Skill Requirements:

  • Strong communication skills for interacting with clients and providing updates.
  • Ability to collaborate with Account Managers on strategic planning.
  • Experience in preparing proposals, presentations, and contracts to support sales.
  • Problem-solving skills to address and resolve client issues.
  • Strong analytical skills to identify market trends and growth opportunities.
  • Proficiency in generating reports and presentations.
  • Excellent relationship-building skills.
  • Strong organizational skills for administrative tasks, including file maintenance and database updates.

Qualifications:

  • Bachelor's degree in Business, Marketing, or a related field, or equivalent practical experience.

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