
Language Skills Coach
5 days ago
We are seeking a skilled Language and Soft Skills Trainer to join our team.
The ideal candidate will have 5+ years of experience in training, preferably with 2+ years of experience in designing and implementing language and soft skills training programs.
Responsibilities include:
- Developing language and soft skills training programs for frontline support engineers.
- Identifying performance gaps in language and soft skills areas.
- Designing and implementing effective training strategies through coaching and mentoring.
- Providing leadership for transaction monitoring processes.
- Measuring and tracking the effectiveness of language skills from entry to exit.
- Preparing and delivering tailored courses as needed.
- Applying strong analytical skills and Microsoft Excel proficiency.
- Exhibiting excellent presentation skills.
Key skills required for this role include:
- Language skills training
- Soft skills development
- Training program design
- Coaching and mentoring
- Transaction monitoring
- Performance gap analysis
- Microsoft Excel
This role offers a competitive compensation package and opportunities for professional growth and development.
Other OpportunitiesOur company is committed to providing a supportive work environment that fosters collaboration and innovation.
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