Global Implementation Leader

3 days ago

Alleppey, Kerala, India beBeeOperations Full time US$ 90,000 - US$ 1,20,000

Job Summary:

We are seeking a seasoned Operations Manager to lead our global implementation efforts. The successful candidate will oversee the full lifecycle of Aeka implementation projects, including planning, resource allocation, execution, and post-go live support.

The ideal candidate will have 8+ years of experience in operations management, with at least 3 years in leading software implementations. They will also possess a strong understanding of imaging technologies and workflows, as well as experience in building scalable processes to improve operational efficiency and system adoption.

The Operations Manager will lead a team of 20+ members, managing large-scale software implementations across multiple locations/countries. They will ensure comprehensive documentation of implementation processes, client configurations, image migration procedures, and support guidelines. Additionally, they will provide regular reports on operational performance, project status, and team metrics to Leadership.

The successful candidate will be an excellent communicator and leader, able to manage large teams and client interactions. Familiarity with healthcare compliance standards (e.g., HIPAA) is a plus.

Key Responsibilities
  • Oversee the full lifecycle of Aeka implementation projects, including planning, resource allocation, execution, and post-go live support
  • Manage and monitor end-to-end image migration efforts from legacy imaging platforms to Aeka, ensuring accuracy and minimal downtime
  • Build and refine processes for smoother onboarding, faster image conversions, better sensor monitoring, and increased adoption of the imaging platform
  • Coordinate cross-functionally with Product, Engineering, and Customer Success to ensure operational alignment, product feature development, and client satisfaction
  • Ensure comprehensive documentation of implementation processes, client configurations, image migration procedures, and support guidelines
  • Provide regular reports on operational performance, project status, and team metrics to Leadership
  • Mentor and coach team members, conduct performance evaluations and foster a culture of ownership, collaboration, and accountability

This is a challenging role that requires a strong vision, strategic thinking, and the ability to drive results-oriented teams. If you are a results-driven professional with a passion for operations management, we encourage you to apply.

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