Senior Service Delivery Analyst

1 month ago


Pune, Maharashtra, India F337 Deutsche India Private Limited, Pune Branch Full time

About the Role

F337 Deutsche India Private Limited, Pune Branch is seeking a highly skilled Senior Service Delivery Analyst to join our team. As a key member of our Global Real Estate Operations team, you will be responsible for implementing policies, processes, and quality controls worldwide.

Key Responsibilities

  • Develop, update, and refine policies, key operational documents, and playbooks.
  • Implement appropriate risk management and compliance controls across the Global Real Estate workspace.
  • Process optimization: Identify and evaluate existing processes to improve efficiency and reduce complexity.
  • Continuous Improvement: Develop and implement strategies to improve real estate strategy, transaction, and governance processes.
  • Quality management: Ensure compliance with quality standards, controls, and guidelines.
  • Training and Development: Develop resources to train regional teams on new and existing processes.
  • Innovation & Thought Leadership: Track industry trends, coordinate with partnerships to identify best practices, and implement them in Global Real Estate.
  • Risk & Compliance Management: Monitor and comply with regulations and controls, supporting audit activities, and coordinating between teams and group audit.

Requirements

  • Stakeholder Management: Develops, promotes, and maintains strong, productive working relationships at senior levels and within the Global Real Estate Service Delivery Platform.
  • Experience in one or more professional/technical areas relevant to Global Real Estate.
  • Analytical and problem-solving skills, knowledge of financial management, strategic skills.
  • Very good communication skills and relationship management, very good knowledge of the English language, both spoken and written.
  • Ability to work in a rapidly evolving environment.
  • Communication Skills: Required to communicate with all stakeholders and build consensus.
  • Presentation skills: Must be able to present current topics succinctly both orally and in PowerPoint.

What We Offer

  • Training and development to help you excel in your career.
  • Coaching and support from experts in your team.
  • A culture of continuous learning to aid progression.
  • A range of flexible benefits that you can tailor to suit your needs.


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