Global HR Transformation Expert

3 days ago

Vijayawada, Andhra Pradesh, India beBeeTransformation Full time ₹ 1,60,00,000 - ₹ 2,01,00,000
Job Title: HR Operations Manager – Global Business Services

We are seeking an experienced HR Operations Manager to lead the delivery of scalable, efficient, and employee-centric HR services across our global operations.

This role plays a pivotal part in driving transformation through process standardization and data-driven insights.

The successful candidate will collaborate with global teams to ensure seamless service delivery, compliance, and continuous improvement within our framework.

Main Responsibilities:

  • Manage end-to-end HR operations, including onboarding, offboarding, payroll, benefits, and employee lifecycle processes across our global entities.
  • Ensure consistent and high-quality service delivery aligned with defined SLAs and KPIs.
  • Oversee HR helpdesk operations to ensure timely resolution of employee queries.
  • Drive harmonization of HR processes.
  • Implement continuous improvement initiatives.
  • Champion automation and scalability with platforms like SAP SuccessFactors.
  • Ensure compliance with labor laws and regulations.
  • Conduct audits and risk assessments to uphold operational integrity and mitigate risks.
  • Foster a culture of innovation, accountability, and service excellence.
  • Collaborate with stakeholders to align operational goals with our strategic priorities.
  • Leverage analytics tools to generate actionable insights on workforce trends, service performance, and employee experience.
  • Deliver dashboards and reports to support data-driven decision-making.
  • Lead the strategic scaling of GBS operations by expanding service scope, increasing delivery capacity, and enhancing operating models.
  • Manage operational budgets and identify opportunities for cost optimization.

About This Role:

This is a challenging and rewarding opportunity for an experienced HR professional to make a real impact on our business. If you have a passion for delivering exceptional HR services and driving transformation, we want to hear from you.

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