
Career Opportunity for Process Training Specialist
18 hours ago
We are seeking a highly skilled Process Trainer with strong training skills and background in B. Pharma, M. Pharma, or BPO. The ideal candidate will have a solid understanding of training methodologies and be able to effectively present and facilitate using various delivery modalities.
Responsibilities:- Provide day-to-day functional direction to agents within the program training classroom environment.
- Prepare and present engaging training materials through classroom learning, hands-on demonstrations, and supporting activities.
- Accountable for achieving individual training performance metrics and ensuring effective communication with managers, peers, and other resource groups.
- Measure the effectiveness of training programs using feedback methods and recommend curriculum modifications based on internal customer feedback and/or Training Needs Analysis.
- Education: Graduate degree in Bpharma/Mpharma/BDS.
- Proven experience in training methodologies and soft skills.
- Strong communication skills, both written and verbal.
- Proficient in Microsoft Office.
- Demonstrated ability to multi-task, prioritize, and meet timelines of deliverables.
- Maintain relevant product knowledge by taking calls and attending client meetings.
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