Financial Services Representative

2 days ago

Pune, Maharashtra, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 12,00,000
Job Description

As a customer relationship professional, you will play a vital role in delivering exceptional service to clients by responding to inquiries, resolving issues and handling client requests efficiently.

The ideal candidate will possess strong interpersonal skills, be able to communicate complex information in a clear and concise manner and have the ability to build relationships with stakeholders/customers to identify and address their needs.

  • Critical Skills:
  • Excellent Communication
  • Problem Solving
  • Relationship Building
  • Adaptability
  • Analytical Thinking

Key Accountabilities:

  • Provide resolutions for customer queries/issues and personalize each interaction through the use of multiple communication channels.
  • Collaborate across multiple digital channels to personalize each interaction with a customer.
  • Enhance the bank's digital capabilities when current technology is identified as not yet ready to support.
  • Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently.
  • Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time.
  • Comply with all regulatory requirements and internal policies related to customer care.
  • Deliver work and areas of responsibility in line with relevant rules, regulation and codes of conduct.

Analyst Expectations:

  • Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
  • Check work of colleagues within team to meet internal and stakeholder requirements.
  • Provide specialist advice and support pertaining to own work area.
  • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to.
  • Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
  • Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.

Barclays Values:

  • Respect
  • Integrity
  • Service
  • Excellence
  • Stewardship

Barclays Mindset:

  • Empower
  • Challenge
  • Drive

  • Financial Services Representative

    15 hours ago

    Pune, Maharashtra, India beBeeCustomerFocus Full time ₹ 45,00,000 - ₹ 85,00,000

    Financial Services RepresentativeThis role entails handling complex financial matters, communicating with customers via emails and calls to resolve payment disputes.Key Responsibilities:Interact with customers to settle disputes and negotiate paymentsMaintain a high level of productivity within agreed deadlinesJuggle multiple tasks and make informed...

  • Service Representative

    4 days ago

    Pune, Maharashtra, India beBeeSupport Full time

    Customer Service RoleWe are seeking a skilled customer service professional to deliver exceptional support and resolve issues efficiently.About the JobThis is an exciting opportunity to work in a dynamic environment, providing top-notch customer service via voice and blended process. As a customer service representative, you will be responsible...

  • Customer Service Representative

    7 days ago

    Pune, Maharashtra, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 10,00,000

    Customer Care RepresentativeBecome a key member of our team as a customer care representative. This exciting opportunity involves handling customer inquiries, resolving issues, and providing exceptional service through outbound calling.Key Responsibilities:Respond to customer inquiries in a timely and professional manner.Resolve customer complaints and...

  • Client Service Representative

    3 days ago

    Pune, Maharashtra, India beBeeCustomerSupport Full time ₹ 30,00,000 - ₹ 60,00,000

    As a Client Service Representative, you will play a vital role in delivering exceptional customer experiences. Your primary responsibility will be to respond to client inquiries, resolve issues, and provide information in their preferred language.Main Responsibilities:Client Interaction: Engage with clients via phone, email, or chat platforms to address...

  • Customer Service Representative

    3 days ago

    Pune, Maharashtra, India beBeeCustomerService Full time ₹ 18,00,000 - ₹ 42,00,000

    Customer Service Representative Job DescriptionThis role involves delivering excellent customer service to our clients by handling their queries and concerns in a timely and efficient manner.Process orders, respond to general enquiries, and handle issues related to missing orders and uncredited returns.Communicate with Next stores regarding delivery updates...

  • Customer Service Representative

    15 hours ago

    Pune, Maharashtra, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 7,00,000

    Job Description:This is a full-time on-site Customer Service Representative role located in Pune. The successful candidate will be responsible for managing inbound and outbound calls, adhering to scripts when handling different topics, providing information about products/services, addressing customer queries, following up on customer calls as necessary, and...

  • International Customer Service Representative

    3 weeks ago

    Pune, Maharashtra, India Oriental Consultants Full time

    We are hiring International Process Service Associates for a leading BPO MNC in Pune.Great opportunity for Fresher/Experienced candidates to make career with a leading BPO GiantRole DescriptionThis is a full-time on-site role for an International Customer Service Representative located in Lucknow. The representative will be responsible for handling customer...

  • International Customer Service Representative

    3 weeks ago

    Pune, Maharashtra, India Oriental Consultants Full time

    We are hiring International Process Service Associates for a leading BPO MNC in Pune.Great opportunity for Fresher/Experienced candidates to make career with a leading BPO GiantRole DescriptionThis is a full-time on-site role for an International Customer Service Representative located in Lucknow. The representative will be responsible for handling customer...

  • International Customer Service Representative

    3 weeks ago

    Pune, Maharashtra, India Oriental Consultants Full time

    We are hiring International Process Service Associates for a leading BPO MNC in Pune. Great opportunity for Fresher/Experienced candidates to make career with a leading BPO Giant Role Description This is a full-time on-site role for an International Customer Service Representative located in Lucknow. The representative will be responsible for handling...

  • Customer Service Representative

    3 weeks ago

    Pune, Maharashtra, India Talent Corner HR Services Pvt Ltd Full time

    Interested candidate can share cv on 7428949118 ( what's App only ) we are hiring for Customer Relationship Manager Experienced required - 8+ 6 days working max Budget - 12 LPa Location -East Street, Pune, Camp Key Responsibilities: Customer Lifecycle Management •Handling the complete post-sales process including booking confirmations, documentation,...