Customer Service Representative

3 days ago

Pune, Maharashtra, India beBeeCustomerService Full time ₹ 18,00,000 - ₹ 42,00,000
Customer Service Representative Job Description

This role involves delivering excellent customer service to our clients by handling their queries and concerns in a timely and efficient manner.

  • Process orders, respond to general enquiries, and handle issues related to missing orders and uncredited returns.
  • Communicate with Next stores regarding delivery updates and stock checks.
  • Address customer inquiries about order tracking, returns, and account adjustments.
  • Send mass communications for administrative tasks.

Required Skills: Excellent communication skills, problem-solving ability, and attention to detail.

Benefits: Competitive salary, opportunities for career growth, and a dynamic work environment.

Work Environment: This role requires strong interpersonal skills and the ability to multitask in a fast-paced environment.

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