Business Leader for Operational Excellence
1 day ago
Company Overview
">We are an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
">Job Summary
">We are seeking a seasoned Business Leader to drive operational excellence in our Buyer Abuse Operations team. As a Manager II, Investigations, you will oversee a team of 3-5 managers and lead a team size of 65+ employees.
">About the Role
">This is a unique opportunity to join Amazon, a customer-centric company that values diversity and inclusion. You will be responsible for managing site operations, delivering key business metrics, and driving process improvements.
">Main Responsibilities
">- ">
- Site Operations">
- ">
- Responsible for ensuring smooth site operations and delivery on key business metrics.">
- Work closely with global program owners to design and deploy business strategies.">
- Process Improvements">
- ">
- Build deep business & domain knowledge to identify process gaps and recommend solutions.">
- Lead projects across various teams to drive operational excellence and process improvement.">
- People Management">
- ">
- Responsible for creating employee growth and development mechanisms.">
- Enable next-level managers to create succession plans and talent development.">
Requirements
">We are looking for a results-driven professional with solid people skills and problem-solving capability. The ideal candidate should have:
">- ">
- 3+ years of team management experience">
- 8+ years of operational and/or retail management experience">
- Experience using data to influence business decisions">
- Experience as a manager of managers">
- Experience across the domain of risk management & compliance operations">
Preferred Qualifications
">The preferred candidate should have advanced knowledge of Microsoft Office products and applications (esp. MS Excel, Word) and experience in operational excellence using six sigma methodologies.
">Estimated Salary Range: $120,000 - $180,000 per year
">myGwork offers a comprehensive benefits package, including competitive salary, bonus, and stock options. We prioritize diversity, equity, and inclusion in our hiring practices and encourage applicants from all backgrounds to apply.
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