Business Leader for Operational Excellence

1 day ago


Hyderabad, Telangana, India myGwork Full time

Company Overview

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We are an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.

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Job Summary

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We are seeking a seasoned Business Leader to drive operational excellence in our Buyer Abuse Operations team. As a Manager II, Investigations, you will oversee a team of 3-5 managers and lead a team size of 65+ employees.

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About the Role

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This is a unique opportunity to join Amazon, a customer-centric company that values diversity and inclusion. You will be responsible for managing site operations, delivering key business metrics, and driving process improvements.

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Main Responsibilities

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  • Site Operations">
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    • Responsible for ensuring smooth site operations and delivery on key business metrics.">
    • Work closely with global program owners to design and deploy business strategies.">
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  • Process Improvements">
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    • Build deep business & domain knowledge to identify process gaps and recommend solutions.">
    • Lead projects across various teams to drive operational excellence and process improvement.">
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  • People Management">
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    • Responsible for creating employee growth and development mechanisms.">
    • Enable next-level managers to create succession plans and talent development.">
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Requirements

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We are looking for a results-driven professional with solid people skills and problem-solving capability. The ideal candidate should have:

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  • 3+ years of team management experience">
  • 8+ years of operational and/or retail management experience">
  • Experience using data to influence business decisions">
  • Experience as a manager of managers">
  • Experience across the domain of risk management & compliance operations">
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Preferred Qualifications

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The preferred candidate should have advanced knowledge of Microsoft Office products and applications (esp. MS Excel, Word) and experience in operational excellence using six sigma methodologies.

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Estimated Salary Range: $120,000 - $180,000 per year

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myGwork offers a comprehensive benefits package, including competitive salary, bonus, and stock options. We prioritize diversity, equity, and inclusion in our hiring practices and encourage applicants from all backgrounds to apply.



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